We are looking for two Library Assistants to join a busy, friendly ‘front of house’ team and support researchers and students in discovering our world class research collections.
An exciting opportunity has become available to join an energetic team as a Library Assistant in the Reader Services Division of the University Library. The successful applicants will be assisting in the provision of high-quality library services in a customer-focused environment.
The posts are part of the Reader Services Desk team within the Reader Services Division and as such the post holders can be assigned to any aspect of the team’s work. The Reader Services Desk is the main reception point for all visitors to the Library and the Milstein Exhibition Centre, receiving over 800 visits per day, and is usually the first point of contact for telephone and email enquiries.
Duties will include providing a welcoming first point of contact to the Library’s readers and visitors; the accurate operation of the Library’s automated system to carry out all aspects of circulation services; staffing of the Reader Registration Office on a rota basis; assisting in the induction, training and supervision of staff; documenting procedures and ensuring effective internal communication; updating library guides and webpages; dealing with general enquiries; and handling the movement of books across the Library by sorting and shelving. Involvement in outreach activities will also form part of the posts’ duties.
Applicants should be user-focused and able to provide a friendly and efficient service at all times. This post requires excellent interpersonal and IT skills; dedication; flexibility; and the ability to work unsupervised as well as part of a team.
The working pattern is Monday to Friday, with one day (to be negotiated) working a later shift finishing at 19:00.
We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.
We particularly welcome applications from candidates from a BME background for this vacancy as they are currently under-represented at this level in our institution.
Click the ‘Apply’ button below to register an account with our recruitment system (if you have not already) and apply online.
If you have any questions about this vacancy or the application process, please email Liam Austin at [email protected]
The closing date for applications is Sunday 3 July 2022.
Interviews are planned to be held on Monday 11 and Tuesday 12 July 2022.
Please quote reference VE31675 on your application and in any correspondence about this vacancy.
The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.
The University has a responsibility to ensure that all employees are eligible to live and work in the UK.
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