University of Greenwich Hiring for International Student Adviser Job at Greenwich, England , UK Full Time

The International Student Advice service is situated in the Student & Academic Services directorate. The specialism of the service is providing professional immigration advice to our students, whilst considering their circumstances holistically. This means working collaboratively with other teams across the university to achieve the best outcomes for students within the bounds of our confidentiality agreement with them; and being able to advise on several practical issues in addition to immigration. More than just an immigration advice service; the team works to represent the interests of individual students and of the international student body across the organisation.

The Role

We are looking for an experienced immigration adviser to join our advice service.

Joining existing International Student Advisers in the team, the successful candidate will provide information, guidance, and specialist immigration advice to applicants and students (and their dependants) through a mixture of confidential one-to-one sessions, group workshops, and via email.

As well as delivering immigration advice which is fully OISC accountable and with a strong customer service focus, this role also involves: pro-actively advocating for the needs of international students across the organisation; working collaboratively with other teams across the university to deliver maximum impact on students and creating engaging digital content for international students.

The role holder will join the service at a point in time where we have started a journey of changing the way we deliver our service, to have maximum impact on the student experience and outcomes. As such, they will have significant opportunities to contribute to shaping these changes.

The role is primarily based at our Greenwich Maritime campus, but the role holder will be expected to be willing to travel to other campuses as required. We currently work to a hybrid model with part of the week being on campus and part of the week working from home.

Why choose us?

The University has been established for over 125 years and is an exciting and rewarding place to work. Situated on three beautiful campuses, the university boasts state-of-the-art facilities and an international student and staff community.

Awarded Silver in the 2017 Teaching Excellence Framework, the university has a growing reputation for teaching and learning, an attractive portfolio of academic programmes, and highly talented and motivated staff.

Your Profile

The successful candidate will have extensive knowledge of the immigration rules as they apply to students, graduates and dependants, and demonstrable track record of advising on complex cases; including work that would be considered to be at OISC level 2.

Confidence in presenting to varied and large audiences is essential, as is strong confidence and competency when it comes to written articulacy.

The successful candidate will be confident to manage their caseload and varying responsibilities and projects with independence. They will also be fully adept at operating collaboratively as part of a team and with other teams across the organisation. They will be adaptable, dynamic and receptive to new ways of working and continuous improvement.

This is a professional, demanding role within a complex organisation with an ambitious strategic plan and agenda for change. As such, and within this context, the successful candidate will bring their experience, enthusiasm, and skills to contribute to the advice service’s impact.

For an informal discussion about the post please contact Katie Jenkins, on [email protected]

Should you have any queries please contact the HR Recruitment Team on [email protected]

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.