University of Michigan Hiring for Director- Retail Operations at Ann Arbor, MI Full Time

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Michigan Dining comprises twenty-one on-campus cafes and markets, nine residential dining halls, a line of Blue to Go foods, and the Michigan Catering unit. Our 300 professional and 2000 student employees are committed to creative, healthy, and nutritious foods, international cuisines, and sustainability throughout all dining operations.

The Director of Retail Operations ensures the success of Michigan Retail and maintaining the highest level satisfaction for guests, students, faculty, staff, and other campus community partners. Focused areas of this role include strategic planning, financial accountability, conceptual ideation for programs, compliance with safety and sanitation regulations, operational efficiency, culinary excellence, sustainability and local food sourcing with partners in procurement, and staff development. You will report to the Sr. Director of Michigan Dining.

To view the full job description, click here.

What You’ll Do

Be a member of Michigan Dining leadership with responsibility for planning and directing the administrative, operational, and developmental activities of multiple operations of retail dining.

Develop and administer the operational procedures, food production standards and methods, and menu guidelines and development for the retail and cash operations.

Advise the Sr. Director in implementation of goals and all programs for Dining Services consistent with comprehensive strategic planning and goals of the University, Student Life and Dining Services.

Assist the team in the development of projects and strategies using best industry practices to enhance current programs for students and clients that increase the perception of value, responsiveness, convenience and accessibility of services including extended hours of service, improved and expanded menu option, and continuing enhancement of the retail and cash operations.

Provide assistance and support in developing plans for operational improvements, renovations, and new construction.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time off

A retirement plan that provides two-for-one matching contributions with immediate vesting

Many choices for comprehensive health insurance

Life insurance

Long-term disability coverage

Flexible spending accounts for healthcare and dependent care expenses

Required Qualifications*

Bachelor’s Degree in Food Service Management, Culinary Arts, Nutrition, Business, or combination of equivalent experience

Up to eight years operational experience in the hospitality industry at the management level

Desired Qualifications*

Up to six years experience in a multi-unit college or university environment with demonstrated progressive growth of managed volume.

Experience with a collective bargained-for workforce.

Experience in construction, renovating and rehabilitation of facilities.

Additional Information

Working Conditions

The Retail Director is classified as a “essential employee” and will be on site during any emergency closure of the University, be available for variable weekday hours, some weekends and holidays.

Additional Information

This role may have reporting obligations under Title IX and Clery.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations are now required for all University of Michigan students, faculty and staff across all three campuses, including Michigan Medicine. This includes those working or learning remotely. More information on this policy is available on the Campus Blueprint website or the U-M Dearborn and U-M Flint websites.