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University of Oxford TSS Hiring for Library Assistant Job at Oxford, England , UK Full Time
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Web advert
Vacancy ID: 12249
We are currently seeking a Library Assistant to work at a busy central Oxford-based library. Details are as follows:
The candidate will welcome readers and visitors and administer the library’s admissions procedures, respond to enquiries and provide direction to appropriate services. They will undertake a range of duties on front line desk(s), at all times providing high quality customer service. The candidate may be required to work at other library locations from time to time.
Responsibilities may include:
- Register readers correctly according to their status and welcome visitors. Provide an introduction to the library and explain standard reading room procedures and regulations to readers.
- Respond to queries in person, by phone and online; use online catalogues and other search tools including e-resources to help readers locate items within the Bodleian libraries and e-resources: assist readers in the use of IT equipment including reader PCs and photocopier-printers, and refer readers to specialised library services and other library staff when appropriate.
- Ensure material is returned in good order, carry out minor repairs and re-label as necessary, note any requirement for more complex repairs and occasionally handle rare and fragile objects with care.
- Assist in the completion of projects such as stock taking, book moves and book binding.
- Exchange information and communicate effectively with colleagues, passing on reader feedback and reporting issues promptly; participate in team meetings and contribute to the wider objectives and goals of the team and Bodleian Libraries.
Person specification
Selection criteria:
- Educated to GCSE level or equivalent
- Ability to communicate effectively, confidently and courteously with readers, colleagues and the public
- Awareness of the importance of good customer care and a commitment to providing excellent quality service
- Ability to lift, move and carry books and journals
- Good general IT literacy including use of email, internet and general applications such as Microsoft Office
- Ability to work effectively as part of a team
- Ability to undertake a range of routine tasks with care and accuracy
- Reliability, punctuality
- Discreet when dealing with material of a confidential or sensitive nature.
- Ability to prioritise and work under pressure in a busy working environment
TSS workers accrue holiday pay that is equivalent to 38 days per year, this means you accrue a whopping 17.1% in holiday pay for the hours that you work for us.
The Temporary Staffing Service supports University of Oxford departments and affiliated colleges with the recruitment of temporary admin and clerical staff. Personal information provided to the University of Oxford is held in accordance with the provisions of the GDPR and related UK data protection legislation.
