University of the West of England Hiring for Student Administration Team Administrator Job at Bristol, England , UK Full Time

About us: Student and Academic Services (SAS) is a large professional service supporting staff and students across the academic life cycle promoting the student experience. Our support services enable students to develop academically, professionally, and personally. SAS operate across all campuses delivering service excellence. It’s an exciting time to be joining SAS as we embark on significant transformational programs to enhance the student experience from enquiry, through study and to graduation and beyond. The service offers a range of experiences and supports the training and development of its staff.

Within SAS the Student Administration Team (SAT) plays an important role in managing the student record from registration through to graduation, including the assessment processes. Some examples of the tasks we are responsible for are: supporting students to register on a course; managing their assessments to ensure documentation is accurately prepared to be considered at examining boards; clerking various meetings, including exam boards; and the publication of students’ results. The ability to work as part of a team and to be able to build effective working relationships with colleagues at all levels is essential.

Earlier this year, UWE launched its Strategy 2030 vision, so you will be joining the team at an exciting time. UWE is also investing in its IT infrastructure and has recently procured a new student record system. The SAT team will play a vital role in the development and integration of this new system to ensure the transition from old to new system is seamless for our students and staff.

The environment we work in is vibrant and faced paced, you’ll feel part of a team and have a sense that you are able to make a difference to our students’ experience. This is a team where ideas are valued and listened to. We look forward to receiving an application from you.

About you: We are looking for someone with a strong customer service ethos, enthusiasm and proactivity, and an ability to prioritise. You will be expected to provide advice and support to our customers both internally and externally. There are two permanent vacancies, one post based at Frenchay Campus and one based at Glenside Campus. There is also a one year fixed term post available at Frenchay Campus. We do have SAT teams based at all of our campuses and you may be asked to work from the other campuses from time to time, this could be to attend training, team meetings or to support other teams. There are also peak times during the academic calendar when taking leave is restricted and additional hours may be required to ensure core tasks are achieved.

We are looking for someone that works well within a team and has a wide range of administrative experience. You will also need to have good IT skills including email and MS Office.

There will be times when workloads are high and you will be managing competing deadlines and requests. It is therefore essential that you are resilient, flexible and able to approach your work in a calm and professional manner. The role requires strong organisational and communication skills. You will be supported in learning this role and given opportunities to develop your skills and experience. UWE, Bristol is a campus-based University. These roles require staff to be on campus most of the time, though there may be times when working from home is possible.

About UWE Bristol

We are a well-established university, with over 30,000 students, 250,000 alumni and 3,600 staff. UWE Bristol is one of the largest providers of Higher Education in the South West. We are globally connected and regionally embedded, with strong employer and partner connections. Students come to study with us from all over the UK, as well as from 140 different countries, making this a diverse and interesting place to study. We achieved 89% overall student satisfaction in the National Student Satisfaction survey in 2018, this excellent result puts us as the top university in the South West and in 7th place nationally. In 2019 we were placed in the Guardian’s Top 30 Universities in the UK and we achieved TEF Gold status.

Further information

Job Share: These full-time posts are available on a job share basis for applicants wishing to work part time. Please can you indicate on your application form if you wish to apply for either of these roles on a part time basis.

Two posts are based at our lively Frenchay campus where we have invested in the latest facilities and resources to give our students access to everything they need to succeed – with £300m having been spent recently on new state-of-the-art learning spaces and accommodation to enhance our offer even further. Frenchay campus is within close proximity to excellent motorway links and within walking distance of two train stations, making UWE Frenchay Campus the ideal place to work for those wishing to commute to Bristol.

The third post is based at our Glenside Campus which is set within beautiful grounds in Stapleton, just three miles north east of Bristol City Centre. Regular bus services connect the campus to the main Frenchay site, the city centre and surrounding areas, and nearby Bristol Parkway train station. Home to UWE’s Faculty of Health and Applied Sciences, Glenside Campus offers excellent teaching facilities, these include a selection of inter-professional simulation suites, enabling students to practice and develop professional competencies, and one of the best health care libraries in England.

In addition to progressive pay rates, we offer a wide range of employee benefits including:

• a generous holiday allowance of 25 days (pro rata for part time)
• up to 12.5 bank holiday/closure days per year
• career average pension schemes available for all staff groups
• access to employee assistance programme
• 1st month free to our Centre for Sport facilities for all new starters
• family friendly policies and wellbeing initiatives
• onsite nursery at our Frenchay Campus.
• Retail savings via the Wider Wallet scheme
• option to participate in the cycle to work scheme

If you would like an informal discussion, please contact Patrick Nolan on 0117 328 1796 or email: patrick.nolan@uwe.ac.uk Interviews will take place Tuesday 13 December 2022.

UWE is committed to supporting and promoting equality and diversity to create an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds who share our ambition to be a university recognised for the success and impact of our practice-oriented programmes; our strong industry networks and our inclusive global outlook.

We particularly encourage applications from Black, Asian, Multiple Heritage or Other Minority Ethnic and/or male candidates as we are currently under-represented in these areas within UWE Bristol however all appointments are made strictly on individual merit.

We are unable to provide sponsorship for this role under the Home Office Skilled Worker visa route. As we are unable to sponsor anyone requiring a visa for this role candidates must therefore be able to provide their own right to work in the UK.

Should you be shortlisted you will be asked to provide your right to work documents at your interview. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable.

Please note that UWE does not cover any visa or health surcharge costs.