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Singapore

VisionTech Pte Ltd Hiring For Service request admin at Geylang Full Time

Service request admin

VisionTech Pte Ltd–Geylang

14 minutes ago, from jobsDB Singapore

Job Description

• Process incoming service requests such as software installation, PC setup and data transfer and print queue / Static IP / SAP printer.

• Manage vendor to ensure that delivery and deployment is done within SLA. Raise clearance for vendors.

• Monthly SLA & Billing Reporting

• Respond to customer inquiries and requests via email in timely manner.

• Daily assessment of outstanding service requests and follow up with client, resolver groups and vendors.

• Assigning and unassigning of tokens.

• Assist with ad hoc report extraction, generate reports. Maintain user guides and processes documentation.

SG Candidates only preferred.. 

Looking for candidates available to work on weekdays

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Job Overview

  • Date Posted:
  • Location: ,
  • Job Title: VisionTech Pte Ltd Hiring For Service request admin at Geylang
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