VIVA Pediatrics is seeking a ROCKSTAR patient advocate to join our VIVA Pediatrics team as a Pediatric Home Health Marketer – if you are an experienced marketer looking for a healthy work / life balance & would like to help us make a difference in a child’s life, come join our team! 1 | SUMMARY OF FUNCTIONS Achieves Viva Pediatrics intake goals through strategic marketing, customer service, and communication within the pediatric special needs community. 2 | COMPETENCIES * Communication * Customer Service * Relationship Management * Ethical Practice * Entrepreneurial Minded 3 | MAJOR DUTIES AND RESPONSIBILITIES * Responsible for meeting daily quotas including face to face contact and phone contact with referral sources (Case Managers, MCO’s, Doctors and Referral Coordinators) * Responsible for quarterly goals per key performance indicators (KPIs) * Manages all Pediatrics referral sources within the DFW area * Establishes a public relations program for interpretation of the agency’s services and to foster good working relations with physicians and community agencies * Serves as liaison between marketing & promotions vendors and referring entities and personnel * Educates referrals sources on Viva Pediatrics various business lines * Provides reports regarding marketing efforts, Marketing related ROI * Actively promotes agency and is responsible for business development * Responsible for accurate completion of all required reports and activity tracking including daily documentation of marketing activities * Develops and aligns marketing and business development strategy to meet Viva Pediatrics patient intake goals * Collaborates weekly with Clinical and Branch Operations team for areas of nurse availability * Coordinates with managers, families and facilities to conduct referral meet and greets to discuss Viva Pediatrics services * Attends networking and community events * Actively communicates business opportunities with Upper Management * Assist in obtaining required patient paperwork * Conducts weekly intake meetings with Branch Managers to Nurse Supervisors to discuss referrals and patient start of cares * Helps coordinate discharge planning process from facilities * Maintains an understanding of local MCO policies * Performs other duties as required 4 | POSITION TYPE / EXPECTED HOURS OF WORK This is a full-time position. Days and hours of work are Monday through Friday, 8:00am to 5:00pm. This position regularly requires long hours, weekend work, some travel within the State of Texas and after hour availability via phone. 5 | TRAVEL Travel is primarily in the local DFW and Austin area during the business day, some out-of-area and overnight travel is expected. 6| PREFERRED EDUCATION AND EXPERIENCE * Two to four year degree * Clinical experience preferred * Management experience * Quota driven marketing experience * Pediatric Home Health Care experience 7 | ADDITIONAL ELIGIBILITY REQUIREMENTS * Strong leadership skills * Interpret financial metrics * Proficient in Microsoft Office * Must be able to prioritize and multi-task in a fast-paced environment * Detailed oriented * Analytical skills * Is able to work independently with little to no supervision About Us: VIVA Pediatrics is a home health services company with a specialty in Private Duty Nursing and Skilled Nursing Visits as well as Occupational, Speech and Physical Therapy for infants and children. We are committed to providing each patient with an exceptional level of care and attention. Our agency is proud to be nurse owned and operated, thus providing high-quality comprehensive care to medically fragile children. VIVA’s core mission is to staff compassionate and understanding caregivers that take pride in paying close attention to each patient’s needs. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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