Vontier Hiring for Principle, Customer Solution Architect at Lansing, Michigan Full Time

Our Principle, Customer Solution Architect (CSA) is a customer centric technical thought leader. They support the success of the organization by removing technical barriers and enabling our customers to utilize our platform and solutions. You will provide technical expertise to help customers achieve measurable outcomes with SaaS migrations, upgrades, deployments and lifecycle management. Also, the CSA will work collaboratively with customer success to assist in ensuring long term success, value, and retention of the customers. You will travel up to 50% to key customers and participate in product planning processes. In this role, you will:

• Guide customers through business-critical changes and opportunities – adhering to industry standards and best practices.

• Develop design and technical documentation to aid and accompany scoping and implementation of solutions.

• Partner with the product and engineering team to develop customer solutions to an minimal viable product (MVP) level.

• Enhance technical business scenarios; Provide strategic business and technical level expertise to aid customer decisions and processes.

• Work as a trusted advisor to customer stakeholders to provide high-level proposals and solutions.

• Deliver and lead workshops, discussions and presentations around architecture, design & technical roadmap, aligning to business goals.

• Drive and identify value of new product offerings, providing forwarding thinking solutions and paths to customer adoption.

• Support the definition of commercial plans related to customer solution deliverables

• Define key customer requirements for various product technologies that will be needed for specific customer solution

• Work directly with product management on getting these requirements defined at an initiative and capability level and into the backlog of the correct product teams

• Support customer account teams in making sure that items are prioritized in such a way as to meet customer ask timelines

• Support customer request for proposal (RFP) as needed

• 10+ years developing complex solutions with an understanding of the customers technology environments, preferably with complex IOT, industrial, retail or fuel automation

• Possess a high level of technical expertise, understanding how to develop complex solutions and understand customer environments.

• Ability to develop and maintain cross-functional relationships internally and with the customers’ decision makers.

• Deliver Industry and Technology thought leadership while encompassing our values

• Good communications skills and confident in building positive relationships with customers and taking them on the journey

• Experience in engineering, engineering practices, commercial strategies

• Bachelors degree (masters preferred) in engineering, business or similar field, preferred

The base compensation range for this position is $150,000 to $200,000 per year. Your actual base salary will be determined based upon a number of factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity.

WHO WE ARE

Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity.

WHO IS VONTIER

Vontier (NYSE: VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide. Additional information about Vontier is available on the Company’s website at www.vontier.com .

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The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail [email protected] to request accommodation.