Vontier Looking for IT Helpdesk Level 1 at Auckland, Auckland, New Zealand Full Time

Are you passionate about solving tech issues, helping others, and being the go-to person for IT support? We’re looking for an IT Support Technician to join our dynamic team in Northcote, Auckland. Reporting into the Service Delivery Manager, this is a hands-on, office-based role where you’ll play a key part in delivering seamless IT support to end-users across the business.

What You’ll Be Doing:

Provide onsite and remote IT support to internal users

Troubleshoot hardware, software, and connectivity issues

Set up and maintain computers, printers, and devices

Support system rollouts and software installs

Log and track issues using our ITSM platform

Collaborate with the wider IT team to resolve recurring problems

Relevant IT degree or equivalent hands-on experience

1–2 years in a technical support or help desk role

Strong troubleshooting skills across hardware/software

Familiarity with Microsoft Office and Windows environments

Experience Using ServiceNow Or Similar (preferred)

Great communication skills and a proactive mindset

You’ll Love This Role If You:

Enjoy solving problems and helping people.

Work well in a team and take pride in delivering great service.

Are organised, focused, and eager to learn.

From multi-energy fuelling and EV charging to car wash technology and vehicle repair tools, we are industry-leading brands enabling the way the world moves and a sustainable future. We create the connected hardware and software that keep the places drivers rely on every day running smoothly. We enable fleets to optimize operations and transport goods efficiently and sustainably. We transform consumer experiences at convenience stores with cutting-edge technologies.

We’re at the crux of the energy transition, widespread urbanization, and digital transformation. And we’re building on a strong legacy of success to connect, manage, and scale smarter, more sustainable solutions for our customers, our stakeholders, and our planet.

Perks at Vontier:

Commitment to sustainable goals: including decarbonising transportation with smart, safe, and sustainable solutions. Our focus on inclusion aligns with the United Nations Global Compact (UNGC).

Employee Assistance Program: we have 24-hour support line for our team members and their families.

Referral Bonus: Refer a friend and enjoy a referral bonus of $1000 on us!

Tuition Assistance: of up to $3000 for children of our employees!