Wayfair Hiring for E-Commerce Co-op [July-December 2022] at Boston, Massachusetts Full Time

E-Commerce Co-op 

July 11th, 2022 – December 16th, 2022

IMPORTANT APPLICATION INFORMATION: WAYFAIR CO-OP PRIORITY DEADLINE FEBRUARY 18TH. All candidates who apply on or before February 18th will be reviewed and prioritized for interviews. After the priority period, we will continue the interview process for any remaining roles that have not been filled.

Wayfair is seeking data-oriented, enthusiastic, and self-motivated candidates for Co-op positions within our Commercial (E-Commerce) business. E-Commerce Co-ops will have the opportunity to gain experience in core functional areas at the center of our online customer experience and contribute directly to the growth and success of the company.

A successful co-op will be able to develop a strong understanding of what drives e-commerce sales and leverage cross-functional relationships to drive business strategies to grow Wayfair’s retail business. The ideal candidate is curious, analytical, and customer-focused with great judgement and creative problem-solving skills. They will be passionate, organized, and comfortable working in a cross-functional environment. This is a unique role for a highly motivated individual that is interested in joining a high growth company and making an immediate impact.

 What You’ll Need:

• Currently pursuing Bachelors degree with a strong academic record
• Available to work July 11-December 16, 2022
• Able to commit to working 40 hours/week (Monday-Friday, 9am-5pm) 
• Ability to hit the ground running- a confident self-starter
• Analytical and process-oriented, comfortable learning data analysis tools
• Comfortable in a fast-paced, dynamic environment
• Willingness to be flexible and take responsibility for multiple tasks as necessary
• A desire to win and drive collaboration cross functionally
• Passionate about the customer with a strong interest in understanding and driving user behavior
• Excellent communication skills, both written and verbal
• Innovative problem-solving skills
• Proven ability to thrive as part of a team or individually
• An entrepreneurial spirit and mindset
• Experience in Excel and SQL is a plus

Possible Team Placements Include:

3D OPERATIONS

The 3D Operations team is a new, rapidly growing team at Wayfair and one of Wayfair’s top initiatives. For ecommerce, imagery sells products; however the traditional method of creating imagery in a photo studio is time consuming and expensive. Wayfair is partnering with Google, Facebook, and other leaders in the industry to disrupt the imagery space and shift the industry towards the creation of computer-generated 3D product models and rooms that can be combined to create imagery for products at a grand scale for a fraction of the cost.

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional  is the ‘gated’ experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. In 2021, we expect to generate $2B in GRS and we are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years

Brand Development 

The Brand Development team is responsible for catapulting Wayfair into the leading destination for all things home by continuing to build and evolve customer recognition and attachment to our brands, across all Wayfair stores, geographies, and our extended family of brands. 

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfair’s e-commerce catalog of over 16 million+ products. The organization consists of multiple teams who each play a crucial role in defining and executing on best-in-class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment.The Merch teams drive product discovery, consideration and purchase on all of our stores and marketing channels by ensuring customers have complete, accurate and relevant product information, and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together, these teams deliver on key merchandising goals. 

Category Management

The Category Management team drives strategy for Wayfair’s largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high-touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross-functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem-solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

Perigold 

Perigold is Wayfair’s newest brand, targeting the luxury home market. We are focused on providing an unparalleled assortment of luxury home goods through an elevated online shopping experience for our customers. We do this by connecting the best brands with our luxury customers while working on product curation, brand marketing and storytelling, building a best-in-class site experience, and providing best-in-class service and delivery. We serve as ambassadors for the categories we manage by identifying and solving unique customer and supplier challenges. Internally we partner with various teams including Profit Management, Merchandising, Partner Operations, Marketing, Brand and Curated Merchandising and Promotions to bring the Perigold vision to life.

Partner Management

Partner Management is a supplier-facing team, supporting over 12,000 suppliers in North America, each of them with unique businesses across dozens of categories. We provide best-in-class support for our supplier partners, enabling them to grow on the Wayfair platform and providing ‘a zillion things home’ for our customers. Our team is highly empowered by a scalable tech platform, constant innovations, and strong cross-functional relationships. There are two arms to Partner Management, the Partner Desk and SRM@Scale. In a role on the Partner Desk, you will learn the skills needed to be a go-to contact for Wayfair’s shoulder and tail suppliers as they resolve day-to-day issues and provide support by training and educating them on the use of Wayfair tools.  When suppliers have questions they reach out directly to our team and we answer them regardless of the category they sell. In a role on SRM@Scale, you will be supporting a team that proactively manages suppliers by conducting business reviews and presenting strategic growth opportunities. This team is broken out by category, so members of this team oversee specific categories, such as housewares, home improvement, furniture, and more.

Specialty Retail Brands 

Wayfair’s Specialty Retail Brands (AllModern, Birch Lane, Joss & Main) target the $60B specialty furniture market and are incremental to Wayfair LLC.  These brands provide a tightly curated assortment of highly stylish and elevated quality products for the style-obsessed specialty customer. 

Supplier Marketing 

Supplier Marketing operates within the supplier-facing ecosystem (anchored by Partner Home) that enables our 16,000+ suppliers to manage and grow their business with Wayfair. The various teams within Supplier Marketing operate and innovate with stakeholders across Wayfair  to drive supplier engagement and success across our platform. Wayfair Academy delivers education to Partner Home users, e.g. through live training and videos as well as guidance in the tools. Product Marketing oversees global standards for Partner Home product launch plans. Notifications & Recommendations delivers the right content to the right contact through the right channel at the right time, e.g. through targeted manual and automated email campaigns. Supplier Marketing Analytics creates sustainable measurement solutions that provide visibility to Supplier behaviors, preferences and drivers of success, and allow the Supplier Marketing organization to prioritize and optimize supplier-facing efforts.

An Important Note about Wayfair’s Return to Office (RTO):

All Boston based corporate employees will be returning to the office in a hybrid capacity. Employees will work in the office at least 3 days per week and have the option to work remotely 2 days per week, and this will apply to July co-ops as well. We have not yet set a specific date that we will begin our hybrid approach. We are continuing to monitor the evolving COVID-19 pandemic in partnership with state and local governments. We will continue to share regular updates on our return to office plans as they solidify.