Wellington City Council Looking for Project Manager (Thought Leader) at Wellington, Wellington Region, New Zealand Full Time

If you view Wellington as a vibrant, progressive, and ambitious city, known globally as one of the best capitals in which to work, live and play – then you can contribute to keeping it that way!

The role

Our Service Design team contribute to a variety of work across WCC, however their hearts and skills align closest with our Customer Experience unit who are all about making services better for the people that use them. They support each other to deliver people focussed projects, and collaborate with other teams as often as they can to make problem solving interesting and to ensure diversity of thinking.

As a Project Manager in the Service Design team, you will be responsible for driving your assigned initiatives that are aligned to and enable the achievement of Council priorities, and lead efforts to improve the customers’ experience through the Tutuki programme.You will manage the end-to-end delivery of your project, using service design thinking and agile methodologies in a pragmatic, fit-for-purpose way. A primary area for your attention is within Smart Council’s Tutuki programme, which is about transforming how we design and deliver services to the people of Pōneke.. This programme aims to *reimagine how we design and deliver services and build a framework for service delivery that’s slick, streamlined and makes sense. It’ll be measurable and consistent across Smart Council channels, making it easier for kaimahi to deliver a first-class service to customers in a way that makes them proud.   *

Tutuki – reach farther, extend or succeed

About You

You are a comfortable with ambiguity and confident to act on opportunities you find. You can see the big picture and translate this into action, bringing others along with you. You are able to present your ideas to a variety of stakeholders, work well in cross functional teams and are excited about learning about new subject areas. You keep people at the heart of what you do. Your Project Management experience demonstrates you can lead and influence while shaping organisational results through your specialist expertise. You will apply empathy, listen actively, and connect with others to support the Council to achieve its vision and priorities.

If you would like to find out more about the role or what it’s like to work for Wellington city council, feel free to reach out to Marc Gullett – [email protected]

Working with us

Working for the Council offers youa range of benefits including 5 weeks annual leave, flexible working options, health and wellbeing support, Council staff discounts and a range of learning and development programmes and opportunities.

Applications close 9th of July 2023. All applications must be submitted online.

All applicants must have the right to work in New Zealand and be prepared to undergo a Ministry of Justice and credit check.

We want to make sure any accessibility requirements you may have, are well supported so the selection process is equitable for everyone. Please let us know if there are any adjustments or support, we can offer to make our process more accessible to you by emailing:[email protected]