Wellington Free Ambulance Looking for Clinical Hub Manager at Wellington, Wellington Region, New Zealand Full Time

Introduction:

We are looking for someone to provide operational management support to ensure the delivery of the highest quality patient care from the Clinical Hub.

Description:

About Us

We are proud to be the only paramedic service in Greater Wellington and Wairarapa, and the only ones in the country who are free. It’s nice to be an iconic part of this region.

Taking health care to the patient in the community is predominately what we do. We are in a time of exciting change as we work together, and with our partners to begin to build an integrated system that gets people the care they really need.

The role

As Clinical Hub Manager you will provide operational management support to ensure the delivery of the highest quality patient care from the Clinical Hub in the Clinical Communications Centre. This will involve the provision of clinical support, leadership, active mentoring, conflict resolution, personnel management, stakeholder management, project management and maintaining a high professional profile and standard.

This role will be accountable for the clinical and operational effectiveness of the Clinical Paramedic Advisor team and the Clinical Hub Coordinator. The Clinical Hub Manager will have a clear focus on developing the Clinical Hub and all its staff into the future and ensuring adequate support and productivity measures are in place.

The Clinical Hub delivers time-critical advice and support to communications centre staff, ambulance officers and other front-line responders. The Clinical Hub Manager will be the line manager for all Clinical Paramedic Advisors. The work will involve monitoring performance, keeping policies and standards of practice up to date, and providing strategic leadership and team management for the CPA team.

This role will work predominantly Monday to Friday however some flexi-time will be required to ensure that you are able to meet with your team on an individual basis.

Skills and Experiences:

Who We Are Looking For

You will be someone follows through on commitments and sets objectives to align with broader organisational goals. You will identify and create the processes necessary to get work done.

You will relate comfortably with a variety of different people and be confident under pressure. As a manager you will be able to create strong morale and spirit in your team and won’t hold back anything that needs to be said.

To be successful in this role you will need:

• Well-developed written and verbal communication skills
• Proven management or team leadership experience
• Bachelor’s Degree in Paramedicine, Authority to Practice at Paramedic Level, or other equivalent level clinical qualification
• A good understanding of tele-triage and applicable technology
• A passion for “innovation for continuous improvement”

Wellington Free Ambulance is committed to being an equal opportunity employer with a focus on ensuring equity, diversity and inclusion to provide a stronger internal and external culture and to improve our organisational performance. We value and embrace differences in all people and encourage diverse ways of thinking and being.

Please click here for the full position description or Press “Apply” to view this job and the position description on our vacancy page https://www.wfa.org.nz/work-with-us/current-vacancies/. Applications close on 16 July 2023.