Job Description
Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 4,900 retail branches, 17 customer service centers, and approximately 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.
CSBB Control Management serves as the front line of risk management and is primarily responsible for ensuring effective front-line risk identification, measurement, monitoring, controls, and mitigation for the CSBB businesses. This team works to ensure internal controls, processes, and procedures are adequate and effective, and executive management understands the risks, exposures, and trends that impact the business. The group also collaborates on projects and initiatives by providing support and awareness of risks and mitigating control solutions.
The CSBB Control team for Consumer Data Engagement Platforms is responsible for partnering with business partners to identify, assess, manage and mitigate current and emerging risk exposures associated with their activities and operations. Monitors, measures, evaluates, and reports on the impact of decisions and controls to management. Consults and provides guidance to business groups on the development, implementation, and monitoring of complex business-specific programs to identify, assess, and mitigate risk. Consults and supports interpretation of policy, guidelines, and governance programs as the front line liaison to Independent Risk Management leaders for moderate to high risk and complexity enterprise risk programs. Provides a high level of risk management acumen to support the business in designing and implementing risk mitigation strategies, business processes and controls that mitigate risks and address regulatory requirements. Develops and implements risk monitoring and risk reporting processes and controls. Monitors and reports on risk concentration, current and emerging risk, and risk appetite. Aggregates, evaluates, reports on results and escalates where necessary. Designs and executes control effectiveness assurance program for Front Line-owned controls. Leads implementation of initiatives with moderate to high risk. Collaborates internally with business regarding risk management of business-specific risk programs. May interface with Audit, Legal, external agencies, and regulatory bodies regarding risk management of business-specific risk programs. May lead project/virtual teams and may mentor but does not manage other team members.
Specific responsibilities include:
Facilitates risk assessments processes to ensure the controls are adequate to manage key risks.
Consults on the moderate to high risk projects to identify and mitigate operational risks for end-to-end processes that span multiple marketing functions.
Works cross-functionally with partners to identify issues, propose solutions, and drive strategic objectives. Assists in developing corrective actions to mitigate risks.
Proactively self-identifies issues.
Continuously engages in discussions with business partners on strategy, industry trends, organizational changes, and new/modified markets, systems, products and services, to determine impact and identify and remediate risk issues.
Leads control development initiatives to help drive to common/holistic processes and overall process enhancements.
Manages oversight of issues and corrective actions to ensure control deficiencies are effectively resolved.
Evaluates the applicability of policies for assigned business units, determines the adequacy and effectiveness of procedures and designs/develops new procedures for complex policies.
Supports regulatory exams, internal audits, or Independent Risk Management reviews as required.
Identifies risk exposure based on emerging risks and changes in business processes.
Assists with aggregating risk information and communicating the risk profile.
Understands applicable regulations and partners with the business to develop controls to ensure compliance.
Required Qualifications
Desired Qualifications
Strong analytical skills with high attention to detail and accuracy
Excellent verbal, written, and interpersonal communication skills
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Ability to provide leadership to a matrixed organization environment
Ability to take on a high level of responsibility, initiative, and accountability
Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
A BS/BA degree or higher
Other Desired Qualifications
Experience with Issues Management, design of controls and managing corrective actions.
Knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
Ability to grasp complex business issues quickly, recommend solutions, and drive for resolutions
Experience leading process, risk and control assessments to identify and evaluate exposures and potential risks
Experience with Business Process Management (BPM).
Experience leading issue management activities including root cause analysis and corrective action planning and monitoring
Experience in understanding and documenting unfamiliar processes in order to identify key risks, identify and evaluate controls and provide consulting to remediate control deficiencies.
Strong understanding of policies, procedures, and programs to ensure appropriate and effective risk mitigation controls are in place.
Ability to develop partnerships and collaborate with other business and functional areas
Ability to work independently in a virtual team environment where other team members, team management, and business partners are not always local.
Prior financial services, internal/external audit, and/or operational risk experience.
Knowledge and understanding of the Consumer Lending businesses
Knowledge of Wells Fargo Operational Risk tools
Job Expectations
Street Address
NC-Charlotte: 401 S Tryon St – Charlotte, NC
SC-Fort Mill: 3480 State View Blvd – Fort Mill, SC
MN-Minneapolis: 2801 4th Ave S – Minneapolis, MN
IA-Des Moines: 206 8th St – DES MOINES, IA
IA-West Des Moines: 7001 Westown Pkwy – West Des Moines, IA
AZ-PHX-Northwest Phoenix: 11601 N Black Canyon Hwy – Phoenix, AZ
AZ-Chandler: 2600 S Price Rd – Chandler, AZ
TX-DAL-Downtown Dallas: 1445 Ross Ave – Dallas, TX
TX-Irving: 250 E John Carpenter Freeway – Irving, TX
Disclaimer
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Benefits Summary
Benefits
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
Company: Wells Fargo
Req Number: 5604185-3
Updated: 2021-10-10 01:15:37.222 UTC
Location: Minneapolis,MN
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