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United States
WellStar Health System, Inc. Hiring for Medical Image Scheduler – Remote Eligible at Marietta, GA Full Time
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Responsibilities
The Medical Imaging Scheduler provides outstanding customer service to customers in a fast paced busy environment. Drive system wide volumes by scheduling Medical Imaging appointments via inbound and/or outbound telephone calls or in person. Observing Quality and Productivity standards and other Key Performance Indicators. Responsible for performing a wide variety of clerical procedures that requires independent judgment, ingenuity and initiative in the utilization of computers and other equipment. Knows the existing lines of communication and authority, handles communications properly and is dependable and cooperative. Works with staff and understands appropriate scheduling process, willing to learn procedures/patient preps. Assist physician’s office staff with scheduling issues in a timely manner. Handle heavy phone volume. Must be flexible with work hours to meet department needs.
Shift: 10:30am – 7:00pmREMOTE with training onsite in Atlanta. Metrics and productivity must be met prior to going remote.
Qualifications
Required Minimum Education
- Minimum High School diploma or equivalent
Required Minimum Experience
- At least 1 year of experience in customer service
- medical scheduling preferred
Required Minimum Skills
- Strong customer service skills, good communication and organizational skills
- Basic insurance carrier and pre-certification knowledge and computer skills preferred. Basic typing and data entry experience
- Medical Terminology preferred
- The individual must be able to communicate and understand verbal and written English language and display a positive attitude. This position requires a high level of attention to detail and a low error rate, as the consequences of even a minor mistake can be significant for patients and providers. In addition, this position requires regular, reliable attendance
