West Virginia University Hospitals, Inc. Hiring for Centralized Scheduler (JR22-04264) at Morgantown, West Virginia Full Time

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apply to this position and be considered, click the Apply button located
above this message and complete the application in full. Below, you’ll
find other important information about this position. Responsible for
scheduling, cancelling, rescheduling and registering of outpatient
visits and procedures for multiple ambulatory clinics, by collecting all
necessary information for schedule and registration preparation. The
completions of the responsibilities listed are handled via direct
patient contact in a clinical setting with high volume of daily
patients. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR
LICENSURE: 1. High School diploma or equivalent. PREFERRED
QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1.
Completion of Medical terminology class. EXPERIENCE: 1. Minimum typing
speed of 25 words per minute. 2. Experience in a medical office setting.
CORE DUTIES AND RESPONSIBILITIES:The statements described here are
intended to describe the general nature of work being performed by
people assigned to this position.They are not intended to be constructed
as an all-inclusive list of all responsibilities and duties.Other duties
may be assigned. 1. Checks in and Checks out patients in accordance with
Scheduling/Registration guidelines, with the ability to prioritize
according to the patient’s needs. 2. Obtain and verify patient
guarantor information a minimum of once a year to ensure that the
patient record is up to date. If a referral or authorization is needed
we generate the referral at this time. 3. Schedules and registers
patients/customers based on scheduling guidelines and medical
appropriateness within the appropriate clinic 4. Seeks positive
solutions to the challenges of working in a high stress environment
through respectful communication and active problem solving along with
processing a high volume of patients in multiple clinical areas 5.
Assures upon check out all follow up appointments & testing are
coordinated with the patient 6. Obtaining and collecting all necessary
information from the patient/customer to schedule and register the
patient for an appointment 7. Identifies and communicates need for
scheduling modifications and development 8. Communicate perceived
problem/issues to Supervisor or Manager 9. Notifying appropriate
personnel of any scheduling change due to patient cancellation in a
timely fashion. 10. Receives and responds to patient and staff needs and
complaints appropriately within the realm of the “patient care”
environment, involving department supervisors and patient
representatives as needed. 11. Consults with referring physician’s
office to ensure written and/or electronic orders exist and obtain them
as needed. Verifies upon receiving for completeness of the written
orders and notes. Make… For full info follow application link. Equal
Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate
against employees or applicants because they have inquired about,
discussed, or disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees or
applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response to a
formal complaint or charge, (b) in furtherance of an investigation,
proceeding, hearing, or action, including an investigation conducted by
the employer, or (c) consistent with the contractor’s legal duty to
furnish information. 41 CFR 60-1.35(c)