West Virginia University Hospitals, Inc. Hiring for EMS Dispatcher (JR23-06190) at Morgantown, West Virginia Full Time

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Candidates will be responsible for answering call requests for inter-facility transports of patients from various facilities. Candidates will arrange/schedule transportation via ground ambulances and air transport, utilizing WV OEMS crew configuration standards. Utilization of a Computer Aided Dispatch (CAD) system to accomplish the tasks is essential.

Candidates will be responsible for answering call requests for inter-facility transports of patients from various facilities. Candidates will arrange/schedule transportation via ground ambulances and air transport, utilizing WV OEMS crew configuration standards. Utilization of a Computer Aided Dispatch (CAD) system to accomplish the tasks is essential.

MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School Diploma or Equivalent.

PREFERREDQUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Current West Virginia Emergency Medical Technician (EMT) Basic Certification.
EXPERIENCE:
1. Two years of experience as a call dispatcher.

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Ability to answer phone calls from both internal and external customers to ensure that all hospital policies are being met and to provide the customers with the best service available.
2. Safely directs and coordinates communications with ground ambulances and helicopters. Monitors location and maintains communication with ground ambulances and helicopters to fulfill MedCom regulations. Follows progress of ground vehicles as well as aircraft when needed.
3. Ability to multi-task to coordinate ground ambulances and aircraft to ensure the safe delivery of the customers that utilize our services.
4. Ability to learn the operations of our CAD system to ensure that information is being properly entered to utilize all ground and air crews efficiently.
5. Call-Taking: Answer incoming phone calls in a timely manner while assisting and directing the call in the appropriate manner.
6. Obtain necessary, required information toactivate a computer aided dispatch (CAD) record.
7. Consistently follow standardized call-taking andinformation gathering process.
8. Enter all transport request information indispatch software in real-time.
9. Assist dispatching job role, as necessary.
10. Complete all necessary request documentation including post transport
11. Dispatching:… For full info follow application link.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)