Take a seat on the Xplor rocketship and join us as Customer Service Advisor in Newcastle to help people succeed across the world.
From dropping your kids off at childcare, getting something at home repaired, going to the gym or a fitness studio, to picking up your dry cleaning — our software, payments, and commerce-enabling solutions help everyday life businesses to overcome obstacles and form great relationships with their customers.
About the opportunity
You’ll join our Member Services organisation that is responsible for being the first point of contact for our clients and their customers, enabling our clients to focus on what they do best – engaging with members and growing their business. Our people act as an extension of our clients’ teams, with a comprehensive suite of technology, payment capabilities and value-added services like member retention and customer service activities. We have recently moved to the North East and are growing rapidly, inducting people into our Newcastle office.
Reporting into the Head of Contact Centre, you’ll help us service our members in the UK and Europe. Some of the other responsibilities you’ll have:
Customer Services
Administration
What would make me a good candidate?
Additional Information
What does it mean to work for Xplor?
Our four core values – Make life simple, Build for people, Move with purpose and Create lasting communities – are key to who we are and guide us from how we hire to how we recognise our team members.
Some of the perks of working with us:
More about us
We’ve recently expanded our reach by merging the two software and payments powerhouses TSG and Clearent. The resulting company is Xplor Technologies serving over 82,000 businesses that processed over $27 billion in payments, operating across 158 countries in 2020.
Xplor is headquartered in the United States in Atlanta, GA, with operations across North America, Australasia, Europe, and the United Kingdom. We now have over 2,000 Xplorers, working across five “everyday life” verticals: Education, Health and Fitness, Boutique Wellness, Field Services and Personal Services.
How to apply?
To start your application with us, please submit your CV and a cover letter and we’ll be in touch as soon as we can. Please include the word “moonshot” at the top of your cover letter so that we know you really took the time to read our job ad. Your contact is Claire Pearce.
Sheryl Sandberg once said, “If you’re offered a seat on a rocket ship, don’t ask what seat! Just get on.” We couldn’t agree more. So, are you ready to get on board?
To learn more about us and our products, please visit www.xplortechnologies.com/gb/careers.
Xplor is dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community.
We promote flexible working wherever we can, so whether you prefer to be fully remote or in an office, the choice can be yours.
We’re committed to replying to each application and look forward to getting in touch with you soon.
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