York Region Hiring for Administrative Clerk Job at Richmond Hill Full Time

MAJOR RESPONSIBILITIES

• Answers, screens, directs or takes messages of telephone calls from internal and external callers.
• Greets and assists visitors when at front counter.
• Sells variety of documentation and processes receipts for items purchased, as assigned.
• Organizes, maintains and stocks supply room, reception areas, meeting rooms and other areas.
• Creates, organizes, maintains and tracks hard copy and electronic files and records in accordance with Regional standards and systems including a bring-forward system.
• Prepares files and boxing for off site storage in accordance with Regional standards.
• Receives and enters data; compiles, updates, maintains and provides data, statistics and reports; converts and presents data in an acceptable format; processes documents (e.g. forms, invoices etc) and forwards to appropriate person, as required.
• Processes receipts for items purchased.
• Responds to inquiries and resolves concerns, as appropriate, from Departments, general public etc. or refers to appropriate personnel as required; provides direction and information about services.
• Processes applications and related documents pertaining to applications, as assigned; assists customers with applications and contacts them for missing information/documents; contacts applicants when ready and forwards appropriate documents; maintains tracking system relating to applications.
• Performs other duties as assigned, in accordance with Branch and Department objectives.
• May occasionally be required to respond to emergency situations outside of normal business hours, as related to the Departmental Emergency Plan.

QUALIFICATIONS

• Successful completion of a Secondary School Diploma or approved equivalent combination of education and experience.
• Minimum two (2) years clerical/administrative experience in an automated office environment including reception experience.
• Knowledge of Department and Branch services and programs and ability to relate information to meet customer needs, including knowledge of the applicable Division/Unit’s programs and procedures.
• Knowledge of general office procedures including records and information management filing systems.
• Computer literacy utilizing MS Office software applications with proficiency in Word Processing and basic knowledge of Excel and Power Point software.
• Ability to exercise good judgement in dealing with difficult situations and/or respond to enquiries from internal and external clients.
• Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.

HOW TO APPLY

Please apply online by September 6, 2021. We thank all candidates for their interest; however, only those selected for an interview will be contacted via email.