York Region Hiring For On-Street Transit Inspector (Transit Inspector) at Richmond Hill, ON Full Time

• Monitors transit schedule adherence and conducts contractor audits to ensure efficient operation of service and compliance of performance based contracts.
• Ensures contractor compliance for on-board technology including (tablets, farebox, INIT Driver Command Unit (DCU), PRESTO hand held devices, FOB door alarms, recording devices, microphone systems, destination signs, emergency call buttons) and new technology as provided.
• Liaises and addresses routine operational issues with contractors regarding transit services and driver conduct.
• Conducts driver and terminal audits; documents contractor operator on-road performance including schedule adherence, operator appearance, customer service, reporting times, operator adherence to rules of the road, securement, appearance/condition of buses and contracted vehicles.
• Examines, documents conditions and recommends repairs; assists in reporting on conditions of transfer locations, passengers, residences and transit stops, Viva stations, terminals, bus loops and transit facilities including: standing areas, shelters, waste containers, benches, and information posts.
• Assists facilities staff in monitoring and reporting winter maintenance progress at transit stop facilities.
• Conducts bus inspections to ensure bus is equipped with proper licensing, safety, regulatory and operational documentation.
• Conducts bus and contracted vehicle inspections to ensure vehicles and passengers/mobility aids are equipped with the correct securement and safety equipment, are in good working condition, specific to vehicle type, and is compliant with provincial and federal legislative requirements and other standards.
• Operates Intelligent Transportation Systems (ITS) equipment for purposes of tracking, maintaining, and reporting on BRT vehicle schedule adherence.
• Provides customer service and travel training as needed.
• Operates special bus charters and transfers buses for operations and maintenance purposes, when required.

• Successful completion of Secondary School diploma or approved equivalent combination of education and experience.
• Minimum three (3) years’ experience in transit operations, including inspecting and reporting on the operation of transit services, ensuring contractor compliance, investigating and resolving concerns, demonstrated ability to provide exemplary customer service, monitoring schedule adherence and conducting surveys.
• Valid Ontario Class “CZ” Driver’s Licence driver’s license free of serious offences under the Highway Traffic Act.
• Satisfactory Police Vulnerable Sector Check.
• Ability to obtain first aid certification.
• Demonstrated experience working with persons of disabilities.
• Knowledge of related Legislation, Acts and Standards including AODA, Highway Traffic Act, D-409, Building Code, Q-straints, Occupational Health and Safety Act, Passenger Vehicle and Commercial Vehicle Operators Registration system pertaining to provision of conventional and mobility transit and commercial vehicle services including
• Knowledge of bus equipment including the operation and routine preventative maintenance schedule.
• Knowledge of passenger and mobility aid securement devices.
• Knowledge of Computer Aided Dispatching and Automatic Vehicle Locating devices and use for monitoring and aiding service delivery.
• Must hold or ability to obtain certificates or training for professional development (i.e. Pride, Skillform and Q’Straint certificates and Fire Evacuation training).
• Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.

• Monitors transit schedule adherence and conducts contractor audits to ensure efficient operation of service and compliance of performance based contracts.
• Ensures contractor compliance for on-board technology including (tablets, farebox, INIT Driver Command Unit (DCU), PRESTO hand held devices, FOB door alarms, recording devices, microphone systems, destination signs, emergency call buttons) and new technology as provided.
• Liaises and addresses routine operational issues with contractors regarding transit services and driver conduct.
• Conducts driver and terminal audits; documents contractor operator on-road performance including schedule adherence, operator appearance, customer service, reporting times, operator adherence to rules of the road, securement, appearance/condition of buses and contracted vehicles.
• Examines, documents conditions and recommends repairs; assists in reporting on conditions of transfer locations, passengers, residences and transit stops, Viva stations, terminals, bus loops and transit facilities including: standing areas, shelters, waste containers, benches, and information posts.
• Assists facilities staff in monitoring and reporting winter maintenance progress at transit stop facilities.
• Conducts bus inspections to ensure bus is equipped with proper licensing, safety, regulatory and operational documentation.
• Conducts bus and contracted vehicle inspections to ensure vehicles and passengers/mobility aids are equipped with the correct securement and safety equipment, are in good working condition, specific to vehicle type, and is compliant with provincial and federal legislative requirements and other standards.
• Operates Intelligent Transportation Systems (ITS) equipment for purposes of tracking, maintaining, and reporting on BRT vehicle schedule adherence.
• Provides customer service and travel training as needed.
• Operates special bus charters and transfers buses for operations and maintenance purposes, when required.

QUALIFICATIONS

• Successful completion of Secondary School diploma or approved equivalent combination of education and experience.
• Minimum three (3) years’ experience in transit operations, including inspecting and reporting on the operation of transit services, ensuring contractor compliance, investigating and resolving concerns, demonstrated ability to provide exemplary customer service, monitoring schedule adherence and conducting surveys.
• Valid Ontario Class “CZ” Driver’s Licence driver’s license free of serious offences under the Highway Traffic Act.
• Satisfactory Police Vulnerable Sector Check.
• Ability to obtain first aid certification.
• Demonstrated experience working with persons of disabilities.
• Knowledge of related Legislation, Acts and Standards including AODA, Highway Traffic Act, D-409, Building Code, Q-straints, Occupational Health and Safety Act, Passenger Vehicle and Commercial Vehicle Operators Registration system pertaining to provision of conventional and mobility transit and commercial vehicle services including
• Knowledge of bus equipment including the operation and routine preventative maintenance schedule.
• Knowledge of passenger and mobility aid securement devices.
• Knowledge of Computer Aided Dispatching and Automatic Vehicle Locating devices and use for monitoring and aiding service delivery.
• Must hold or ability to obtain certificates or training for professional development (i.e. Pride, Skillform and Q’Straint certificates and Fire Evacuation training).
• Knowledge and demonstrated ability in corporate core competencies including communication, innovation, teamwork and collaboration, and personal ownership.