Youi Pty Ltd Hiring for Call Centre Roles NZ Job at Auckland Full Time

Why Youi:

At Youi, we like to do things differently. Since Day 1, we’ve challenged the Australian insurance industry to provide a better experience for our customers with our focus on Insurance for Individuals. 12 years later and we’re still looking out for ways to be better.

One of the main differences we have over our competition is our awesome customer service. And that comes down to the kind of people we employ. We like great personalities, people not afraid to be themselves, and who believe that hard work should be well rewarded. Sounds a bit like you? We are now looking for some new stars to join our team.

What will you do?

• Assist our customers with general enquires
• Listen to customer needs and identify opportunities
• Deliver awesome service on every phone call

What do you need to apply?

• A passion for providing an exceptional customer experience
• Outstanding communication skills
• The drive to excel
• Adaptability and willingness to learn
• Confidence and a positive attitude

What might help your application?

• Able to work rostered hours
• Previous experience exceeding targets/KPIs
• Demonstrated ability to problem solve with customers

What will you get in return?

• Salary + an incentive component!
• Fully paid induction training + ongoing training opportunities
• Fun & high performance culture
• Work from home
• Career progression opportunities – our philosophy is to promote internally
• Loads of employee benefits through our award winning Yourlife program!

For a career that’s great from day one and gives you plenty of opportunities for growth, choose Youi. If you are ready to begin your career with us, please .