Zendesk Hiring for Staff Software Engineer Job at New South Wales, Australia Full Time

We’re looking for a full time Staff Software Engineer to work in our Integration group, chipping in to the development of our integration platform Zendesk Integration Services (ZIS). If you love complex technical problems, are motivated by coaching engineers, and bring your own experience building scalable systems, then this opportunity is for you!

You will be working with a close-knit team of devoted engineers who thrive to simplify the workflow and integration for our customers. If you have the passion, persistence and determination to deliver high quality software that meets that mark, click the button and apply for this role.

• Leading the full lifecycle of product delivery from idea to deployment; defining solutions to sophisticated problems that spans across multiple services.

• Write reliable, reusable and scalable code that you’re proud of! Actively lead team discussions about the best way to implement and review each other’s code.

• Proactively find opportunities to improve code, modernize legacy capability and continuously strengthen reliability and visibility of the services.

• Contribute to continuously improving development and operational ways of working within the team and across teams.

• Work closely with Group Tech Leads, Product Managers and other engineering teams to build exciting products our users love.

• Mentor other team members and help grow the technical capability and the culture of the scrum team, aligned to Zendesk values

• Prioritize tasks to unblock the team and avoid getting caught up in unimportant details.

• Experience working with sophisticated, distributed systems that are highly available; with an attention to scalability, performance and maintainability. Designing and implementing large-scale services/APIs solutions.

• Hands-on experience with Go (and/or) React.js.

• Experience working on cloud platforms (AWS preferred).

• The ability to dive in and debug complex problems in the code.

• Good communication skills, both written and verbal, as you’ll be collaborating closely with engineering teams in San Francisco and other offices. We work flexibly and asynchronously; so please don’t be concerned with having to match various time zones.

• Private health insurance

• Career progression planning

• Recharge Friday (1 day of paid time off every month in 2022)

• Digital First (fully remote)

• State-of-art office in CBD should you choose to work from there

• Participation in our annual Zendesk Tech Summit

• Access to Zendesk Engineering Community

• Opportunity to work on innovate tech solutions

At Zendesk, we believe that every great customer relationship stems from a conversation. So we built a customer service software company that designs solutions to foster better customer relationships. From large enterprises to startups, powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

We believe in service. Learn more about how we provide support to our local communities with volunteering, grants and product donations.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.

About Zendesk – Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences — and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility and trust to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

For jobs in the US only: If hired, you will be required to provide proof of full vaccination against COVID-19 and will be provided with an opportunity to request an accommodation for reasons recognized by applicable law. This is a requirement of employment for jobs based in the United States.

For jobs in Australia, Brazil, Canada, the Philippines and Singapore: If hired and required to work in office or in person with others as part of your job, you will be required to provide proof of full vaccination against COVID-19. Zendesk will consider exceptions for reasons recognized by applicable law. This is a requirement of employment for jobs based in Australia, Brazil, Canada, the Philippines and Singapore.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to [email protected] with your specific accommodation request.

By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk’s Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk’s use of your personal information.