Grade UE04: £20,600 – £22,847 per annum pro rata.
Part time (primarily working semester time September to June, weekly c.a. 24hrs/week during these months)
Open-ended, annualised hours contract equivalent to 0.58FTE
We are looking for a Student and Programme Support Assistant to join the ECA Student Administration and Support Service (SASS).
The post-holder will act as first point of contact for students and staff coming into the Student Support Office, or by contacting us by email. They will provide a basic triage of enquiries, handling and responding to basic enquiries, escalating more complex or unusual enquiries to the SSOs or more senior staff in the team. They will be required to understand key University policies/regulations and apply them using established processes and procedures to deliver student support.
Your Skills and attributes for success:
Click here for a copy of the full job description . Please provide your CV as well as a supporting statement with your application.
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Tier 2/Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.
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