You might think you know us, but we’re delivering like never before.
As the world rapidly changes, we’ve had to change too – to ensure our future is even greater than our past
It’s an exciting time to be at Australia Post
Customer Experience and Digital Technology is at the core of Australia Post’s transformation. This new business unit is empowered to deliver for our teams and delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It’s an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
And we’re always on the lookout for passionate, purpose-driven people to join our team.
Customer Experience and Digital Technology?
The purpose of Customer Experience and Digital Technology is to design, build and maintain products, services and experiences that Australian’s love and trust, while delivering a sustainable future for Australia Post. The key areas that Customer Experience and Digital Technology is responsible for include Customer Experience, Customer Services, Decipha, Identity and Financial Services, Digital Channels, Data Science, Data Commercialisation, Product Engineering and Platforms, as well as Technology.
What does the role involve?
Product Engineering sits within Product & Innovation. The purpose of Product & Innovation is to create products that customers love and trust whilst delivering a sustainable future for Australia Post. Product Engineering is a key contributor to the creation and maintenance of these products. Product Engineering team members also play an integral part of the product teams providing a (technical) voice of the customer, sharing insights, market trends and guidance in to emerging technology thus contributing to the definition and evolution of products – Our role is to advise during the concept and early design of new products or revisions to existing products; to deliver solutions; and maintain the technology components of the customer product solution once in market.
The Senior Software Engineer is responsible for undertaking and advising development activities required to deliver technology solutions that meet the business needs. Leads estimation activities and carries out system wide development work to time, budget and quality targets and in accordance with appropriate standards. Ensures industry standards are being considered throughout development lifecycle. Resolves technical development issues that may arise during the development lifecycle.
We believe investing in our people is good business.
That’s why we have a team dedicated to career coaching and support for our employees. And we know that your life outside of work matters. So while we work hard, we also have a culture that promotes a genuine work/life balance. Our teams operate flexibly so please speak to us about what this could look like for you.
Together, our differences make us stronger.
With a reach across Australia and beyond, we’re building a workforce that’s as diverse as the communities we serve. Learn more about how we’re supporting inclusion at Australia Post, here. If you require adjustments at any stage of the recruitment process, please reach out to the Talent Acquisition Diversity Team at [email protected].
Australia Post welcomes applications from Aboriginal and/or Torres Strait Islanders. Check out this short video to find out how we acknowledge and pay our respects to the Traditional Custodians of the land we operate on.
Ready to join the transformation of Australia Post?
Click , to help shape our tomorrow.
Advertised: 08 Jul 2022 AUS Eastern Standard Time
Applications close: 22 Jul 2022 AUS Eastern Standard Time
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