Avalon Flooring Hiring for Administrative Sales Assistant Job at Philadelphia, PA Full Time

Job Description

Administrative/Sales Assistant – Philadelphia, PA

How you’ll make a meaningful impact as an Avalon Flooring Administrative/Sales Assistant:

Our success relies on the positive, can-do attitude of each member of the Avalon team. The Administrative/Sales Assistant role is integral in delivering exceptional customer service, accounting and tasks, other clerical and administrative duties and support to our sales team.

Joining Avalon Flooring brings the following perks and benefits to support you in your personal and professional journey:

• $19/hour paid on a bi-weekly basis
• 401(k) with match to help you invest in your future and shares in our company through our Employee Stock Ownership Program (ESOP)
• Medical, Dental and Vision insurance – multiple plan options available to support your needs
• Flexible Spending Accounts (FSA) to help you pay for medical, dependent and transit expenses tax free*
• Company-paid life and disability plus supplemental life with access to our employee assistance program to support you and your family
• 5 sick days, 10 vacation days and 6 paid holidays to support you in having an active life outside of work
• On the job training to ensure you’re well equipped to succeed
• Room for career development and advancement
• Consistent hours to support work/life balance
• Business casual dress code
• Employee store discounts and more perks

Here is what you can expect in your role – also known as responsibilities:

• Answer incoming calls in a positive and professional manner. Assist callers when appropriate. Monitor incoming calls and send to voicemail within a reasonable time. Monitor the store’s main voicemail and relay information accordingly
• Greet and direct customer traffic ensuring adherence to social code. Process basic register transactions as needed to assist customers
• Retrieve emails using Microsoft Outlook and address any issues as needed
• Verify the cash drawer daily upon arrival. Reconcile all paperwork relating to cash, checks and credit card receipts daily
• Run daily reports for the Store Manager as needed
• Handle financing applications
• Assist with applying payments to installed orders. Scan paperwork and submit to the proper department
• Take deposits to bank prior to 3:00 pm daily. Requires minimal travel – approximately three times per week.
• Assist Store Manager with meeting agendas, preparation of monthly store schedule, memos, letters, or other administrative tasks as assigned.
• Distribute mail and faxes to appropriate parties.
• Model exemplary customer service interactions through consistent language, mindset and technology usage that represents the Avalon way of doing business.

What You Bring to the Table:

• 2-3 years of administrative experience
• Proficiency in MS Office – Word, Excel and Outlook and ability to pass an MS Office skills test
• Ability to work 40 hours per week/5 days – Monday-Friday 9:00am-6:00pm
• Ability to travel in first two weeks for training
• Demonstrated customer service experience
• Detail-oriented with excellent math skills
• Sales and retail experience a plus
• Ability to work in a busy retail showroom, this is a customer facing position
• A sense of urgency and strong work ethic
• Strong communication and listening skills to develop trusting relationships with co-workers and customers
• Patience and grace in managing difficult or emotional customer situations
• The ability to stay positive and calm in a fast-paced environment
• A warm, compassionate and team-focused approach
• Commitment to embodying our values that are grounded in our company’s history, culture, and ethos:
• Do the Right Thing – Always using sound judgement, even when no one is looking
• Dedicate Yourself to Excellence – Doing what needs to be done, as well as it can possibly be done
• Be Larger than Life – Using your entrepreneurial spirit to create opportunities others wish they’d thought of first

Why you’ll love working with us:

We are committed to cultivating an environment where our team members love where they work and respect their colleagues as well as one that creates and maintains an inclusive work environment for all employees. We support diversity, equity, inclusion and belonging. We focus on our people first and demonstrate behaviors that represent our employee focused workplace that provides opportunities for growth and advancement within the company. Visit our Indeed career page or navigate to www.avalonflooring.com to obtain more information on our team!

All offers of employment are contingent upon clean background check

Job Type: Full-time

Pay: $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administrative experience: 2 years (Preferred)
• Microsoft Office: 2 years (Preferred)

License/Certification:

• Driver’s License (Preferred)

Work Location: One location