BlueOptima Hiring for Customer Enablement Associate – SaaS Tech Scale-Up at London SE1 Full Time

Who are we?

BlueOptima is a self-funded Tech Scale-up built on transparency, collaboration and accountability. We provide organisations with an objective, data driven insight into developer efficiency and how we operate internally is a direct reflection of this.

We are a team made up of tenacious, ambitious and hungry individuals, who strive to constantly improve and pull together to achieve our ambitious goals. Our company values, and genuine family-feel working relationships, lead to a working culture of collaboration, learning, autonomy and high performance.

Our Product

BlueOptima provides industry-leading objective metrics in software development using our proprietary Coding Effort Analytics; enabling Fortune 500 organisations to deliver better software, faster and more efficiently. Our technology is deployed by global enterprises to drive value from their software development activities, where we are working with C-Level Executives of 12 of the Fortune 50 Companies, 4 of the top 10 largest banks by Market capitalisation and 6 of the S&P 50 Companies (by revenue).

We currently are located in 4 countries: London (our HQ), Mexico, India and the US. A total number of 210+ employees (and increasing every day) from +34 different nationalities and with over 25 languages spoken.

What would you be doing?

Our role allows you to immerse yourself in every aspect of supporting a data driven customer success organisation and enable them with the right tools, processes and methods to succeed. Your role will revolve around:

• Owning any data the revenue teams is producing and provide managers with insights on where to focus their attention
• Designing, improving and delivering training and onboarding processes across all client facing teams
• Mastering the entire tool stack to create revenue and value to the client, including tool selection, RoI monitoring and automation of data flows
• Reviewing and improving workflows so that sales, marketing, and customer service teams can collaborate effectively

First of all, you come with hands-on experience in advising changes with authority within the Sales or Customer Success or Marketing scope. Additionally, you’ve worked within Revenue Operations or enablement.

Furthermore, you’ll need:

• Proven track record of implementing changes to internal processes and tooling, especially in a fast growing team
• Ability to implement structural change across larger teams regardless of reporting lines
• Strong analytical and advisory skills to guide global head of value delivery to take the right decisions
• Deep understanding of industry known Customer Success / Sales frameworks, tools and processes

We always look for likely minded people so passion for startups, technology and software development is ideal!

Additional Information

Why work for us?

We believe in an inclusive, collaborative working culture, helping every employee to have an impact. At BlueOptima, everyone has autonomy and accountability for their own successes. Join us and be part of a tight knit company, where your efforts have a significant contribution, and are recognised and rewarded. Learn, upskill and develop with real rapid career growth!

Our UK Benefits:

• 32 days of holidays (including bank holidays)
• Modern office in Elephant and Castle with free drinks and snacks
• Top of the line equipment (i.e. laptop, headset, desk gaming monitor)
• International travel opportunities & Global MeetUp (September 2022 in Thailand!)
• Flexible Work from Home – 2 days remote a week
• Flexible Work from Long Distance – 4 weeks a year
• Visa Sponsorship & Relocation Packages (when applicable)
• 12 Weeks Paid Maternity and Paternity Leave
• Pet friendly office

Stay connected with us on LinkedIn or keep an eye on our career page for future opportunities!