Brown Thomas Group Hiring For Online Concession Merchandiser at Dublin, County Dublin Full Time

At Brown Thomas Arnotts, we exist to imagine and create a sustainable future for our People, Customers and Communities. Our Values, Do the Right Thing, Go Above and Beyond and Drive Creativity and Innovation remain at the heart of everything we do. We are Reinventing Retail and the way we Work to enable our teams to be more agile, flexible and responsive to our customer’s needs.

KNOW THE ROLE

Our Multichannel Department are looking for an experienced Online Concessions Merchandiser to join their team. Our Head Office in South Anne Street is a hub of creativity, style and innovation. Having an open plan space makes it easy to share ideas and be inspired daily.

This role will be focused on developing and driving the Concessions business. This position will oversee all commercial functions related to the planning, development and delivery of the Brown Thomas and Arnotts Concession partners across both .coms. Key to our business is delivering and maintaining a strong concessions presence on both eCommerce storefronts, as well as planning all sales and marketing activities required to provide a full Omni-channel experience to our customers.

The ideal candidate will have a retail background and the ability to be flexible and action-oriented in a fast-paced environment. Proven experience in driving brands online. Responsibilities include:

Development of a robust commercial concession campaign plan per partner; including offers & promotions against sales projections and communicating performance metrics to maximize all concession(s) brand/products and support key pillars of the business

Merchandising brand pages to maximise trade and managing new product offerings

Working with the Division Leads to plan and execute month-to-month campaign(s) effectively

Support the Division Leads in managing daily execution of marketing plan including site creative development, content updates, promotions setup and email campaigns

Working with the Web Operations Team to manage overall inventory, ensuring the accuracy of product information, price, images, and categorisation

Working with Warehousing, Stores Teams and closely with Dropship Partners on order completion

Working with all stakeholders ensuring accurate, efficient and appropriate stock levels to support growing trade

Ensure, where appropriate, the partners’ top products and promotional offers are mirrored on the web store

Develop and maintaining effective working relationships with key internal stakeholders most notably Store Operations, Customer Service, Warehousing, Marketing, Sustainability and Creative teams in order to ensure 360 visibility of the digital concession offering and drive optimum concession performance for the Brown Thomas and Arnotts businesses

Supports the Online Concessions Manager with the launch projects for new concessions with particular input on commercial opportunities such as range and stock depth

Key point of contact for our Luxury Boutiques, responsible for building strong relationships to ensure premium product offering and service that reflects our in-store offering

KNOW WHAT WE’RE LOOKING FOR

3 years’ e-commerce experience

Excels in a fast-paced environment, adapts easily to the changing retail environment and knows how to drive a structured agile process with the ability to lead a team

Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends

Flexibility to work in rapidly changing environment (online team) within a larger corporation

Ability to take initiative with a positive, “problem-solving” attitude

Ability to multitask and ensure flawless execution with excellent attention to detail

Comfortable with Microsoft Excel and Microsoft PowerPoint

Commercially focused

Leadership and influencing skills & project management skills

Strong analytical skills and fact based orientation in decision making

Strong knowledge of latest online technologies, industry and competitive landscape

Strong communication and interpersonal skills, and ability to work with cross-functional teams

KNOW HOW WE WORK

We Drive Creativity and Innovation: Creativity runs through our veins and fuels everything we do. We are an enterprising team that thinks outside the box to bring new ideas to life and to create unrivalled experiences designed for our customers and our world. Fostering a culture of innovation, we keep ahead of the rest while growing sustainably.

We Go Above and Beyond: As agents of change within our industry we set the standard, always leading, never imitating. We love to go where others haven’t and thrive on sharing our knowledge and expertise. We work to surpass expectations, inspiring everyone who comes in to contact with our brands.

We Do the Right Thing: We respect our world and everyone we interact with. Acting with decency, honesty and transparency, we strive to ensure that everything we contemplate or do, contributes to a sustainable future. Embracing diversity and inclusivity we build trust among our customers, partners, communities and with each other.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want to bring your whole self to work. Please contact us [email protected] request accommodation.