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Job Summary: Responsible for facilitating clinical management of clinical quality standards, performance improvement, and proven care models within CaroMont Medical Group in coordination with CaroMont Health’s overall clinical performance improvement efforts and integration of clinical services. Is independently responsible for tracking, coordinating, and follow up with quality metrics that are required of Medicare, Medicaid, and other payers as appropriate. Manages quailty reports and metrics of designated clinics. Utilizes technology and reports such as EHR, disease registries, PCP platforms and reports to perform role. Works autonomously to assist coordination of care management activities for assigned patient groups. Independently performs audits and works with clinic staff to close gaps in care. Demonstrates a commitment to developing a team environment with all other team members. Demonstrates behaviors and values that support the mission, vision and strategic direction of CaroMont Health.
Qualifications: Associate’s Degree in Medical Assisting with four years or more clinical experience in clinical patient care, clinical performance improvement, and staff/student training/teaching related activities or High School Diploma with six years or more of clinical experience in clinical patient care, clinical performance improvement, and staff/student training/teaching related activities. BLS required. Must currently have and maintain credentialing with American Association of Medical Assistants (AAMA-CMA) or American Medical Technologists (AMT-RMA). If employed prior to 3-1-2013 and credentialed with National Center for Competency Training (NCCT- NCMA) or National Healthcare Association (NHA-CCMA), the organization will recognize those credentials and require they be maintained. Knowledge of clinical quality metrics, evidence-based medicine, internal/external reporting and process improvement. Ability to identify trends with quality metrics and reports. Familiar with Microsoft Office, Excel and Outlook email. Ability to tactfully and collaboratively work with patients, families, staff, and physicians.