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Canada
Centova Technologies Looking for Support Representative at Abbotsford, BC Full Time
20-30hr/week.
Centova Technologies is seeking additional helpdesk representatives to assist customers with billing, pre-sales, and technical support inquiries.
Job duties will include:
responding to customer inquiries via a web-based trouble ticketing system
troubleshooting client issues with our products on Debian and RHEL/CentOS Linux servers
escalating tickets as required for further investigation
Successful candidates will possess:
excellent written English communication skills
basic experience with GNU/Linux systems administration
experience in operating and maintaining Shoutcast/Icecast streaming servers
Experience with Centova Cast itself, as well as general experience in the web/server hosting experience would be an asset.
Training will be provided as required.
Please send your resume/CV, time zone, hours of availability, and your approximate salary requirements to jobs at centova dot com.
