Depending on the volume of applications, this position may close to external applicants before the job posting end date expires.
Role Purpose
Under direct supervision, the Power Line Technician I assists in safely constructing, operating, inspecting and maintaining Cleco’s distribution system, equipment and facilities in accordance with distribution operations practices and service restoration all while maintaining customer satisfaction. Cleco’s Power Line Technician I are expected to learn industry and Cleco standard work practices from senior staff as well as on the job and formal Cleco training.
Key Responsibilities
Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
Compliant with safety rules, procedures & regulations and positive safety observations. Attend and actively participate in safety meetings.
Under direct supervision, demonstrates capacity to learn and perform all aspects of line operations/construction activities safely and efficiently as required by level of classification.
Strive to provide reliable service and maintain customer satisfaction.
Completion of job assignments in accordance with established Cleco policies, procedures and standards.
Works safely, productively and within established Cleco quality procedures & standards for position (productivity and quality standards can be based upon KPI reports).
Assists in the restoration, construction and maintenance of Cleco’s overhead and underground distribution systems safely, efficiently and in a timely manner, producing positive customer satisfaction and reducing SAIDI/SAIFI.
Performs troubleshooting, requesting assistance only when necessary, switching operations and service restoration to minimize CHO.
Completion of job assignments in accordance with established Cleco policies, procedures and standards.
Incorporate Human Performance (TOPI) in daily, work routine
Good attendance record, including on time for regular work and scheduled overtime.
Available for callout/emergencies. Based upon current/forecasted weather conditions, responds when called or calls in/comes in to offer help.
Willing to occasionally work away from normal work location for mutual assistance within Cleco and other electric utilities.
Honestly and effectively communicates with managers, supervisors, leads, employees and customers, maintaining positive behavior.
Promotes teamwork, supporting company initiatives and providing good customer satisfaction.
Follows instructions and directions from Leads, Supervisors and Managers.
Qualifications
Required Education, Skills & Experience
Secondary/High School Diploma
0+ years of related experience
Strong business acumen pertaining to the Utility industry
Knowledge of leading practices for their practice area
Planning and project management skills
Willingness and ability to learn new technologies on the job
Licenses and Certifications
Primary Competencies
Cleco Corporate Holdings LLC is a regional energy holding company that conducts its business operations through two subsidiaries, Cleco Power and Cleco Cajun. Headquartered in Pineville, Louisiana, and in business since 1935, the company has almost 1,500 employees.
Cleco Power
Cleco Power is a regulated electric public utility that owns 10 generating units with a rated capacity of 3,360 megawatts, 1,335 miles of transmission lines and 12,152 miles of distribution lines. Cleco Power uses multiple generating sources and multiple fuels to serve approximately 290,000 customers in 24 of Louisiana’s parishes through its retail business and supplies wholesale power in Louisiana and Mississippi. Parishes served include Acadia, Allen, Avoyelles, Beauregard, Calcasieu, Catahoula, DeSoto, Evangeline, Grant, Iberia, Jefferson Davis, LaSalle, Natchitoches, Rapides, Red River, Sabine, St. Landry, St. Martin, St. Mary, St. Tammany, Tangipahoa, Vermilion, Vernon and Washington.
Cleco Cajun
Cleco Cajun is an unregulated utility company that owns 14 generating units with a rated capacity of 3,379 MWs and wholesale contracts serving nine Louisiana cooperatives, three wholesale municipal customers and one electric utility.
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