Concentrix Looking for Customer Service Officers at Mount Albert, Auckland Full Time

A customer service role you can sink your teeth into 

Working on behalf of an iconic Coffee provider, we provide exceptional service to our valued customers assisting with queries from new products, product assistance, and more.

No two calls are the same in this fast-paced, bustling environment. You have a chance to flex your problem solving and customer service skills and take them to the next level!

You will receive both classroom and fully immersive training over 4 weeks, surrounded by expert mentors and trainers. 

Applications for 31st October joining open now!

Our successful candidate will:

• Recognize exceptional customer service
• Be professional and reliable
• Be resourceful with a strong problem-solving mindset
• Pay keen attention to detail
• Value diversity 

What can we offer you?

• Fully paid training period with highly experienced trainers and mentors
• A stable job with clear career pathway
• Be a part of a close-knit, supportive team
• Increased hourly rate for Weekends
• “Floating Cultural Day” – a day of paid leave of your choice to celebrate your birthday/cultural holiday of choice
• Wellness & relaxation areas on-site

What’s more?

Kick of 2023 with a role that appreciates work-life balance!! 

Offer of Hybrid working as of January 2023. Candidates can then begin 4 days working from home & 1 day in office.

You must be legally eligible for full time employment in New Zealand to be considered for this opportunity and we require satisfactory previous employer references and clear criminal history police check completed as part of our standard recruitment process.

Join us and unlock your career with Concentrix!