Job Category: Contact Center
Requisition Number: CUSTO001379
Full Time
USA
West Bend, WI, 53095, USA
Description
Are you ready for a career you can BELIEVE in?
The USCCA helps responsible Americans avoid danger, save lives, and keep their families safe.Delta Defense, LLC is the private company that provides Marketing, Operations and Customer Service for the USCCA.
Why YOU should Work at Delta Defense!
Position Summary:
Customer Service Phone Advisors provide a world-class experience for our members who reach us by phone. This position is responsible for holding spirited dialogue that engages, educates, and provides unprecedented service experiences for our customers. Connect, inform, and assist our callers with all of their membership needs such as updating account information, product purchases, or talking about the latest issue of our award winning Concealed Carry Magazine! We don’t use scripts. This is your opportunity to perform in a supportive team environment and use your unique talents to do meaningful work.
Build deep connections while helping others be the very best protectors of self and family. If you want a job that can make a true difference in someone’s life, every day, then this role is for you! Join a super fun team that delights in crushing goals and creating raving fans.
Worried about training? Don’t be! Delta Defense provides comprehensive, 8-week PAID training so you will be knowledgeable and confident when engaging with our members.Training includes new employee on-boarding, product and systems training, sales and service training and preparation for earning your Producer Property and Casualty License.
** Please watch your email for next steps after submitting your application. You will be asked to take an online assessment in order to complete the application process. We look forward to your application. **
Responsibilities:
Required Skills/Experience:
** Must be able to complete Full Time PAID Training (Monday-Friday) for the first 8 weeks upon hire.**
Multiple Shifts Available.
Starting hourly wage is $18.00 per hour. Up to $3.00/hour in premiums are provided based on days and hours worked. This role is also bonus-eligible for company incentive plan.
This position can be performed in our beautiful headquarters in West Bend, WI or remotely.
Benefits information can be reviewed at: https://www.deltadefense.com/careers
If you are a Colorado resident, please email us at [email protected] to receive complete benefits and compensation information. Please include the job title in the subject line of the email.
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