Dominion Hospitality Group LLC Hiring for Hotel Housekeeper at Charlottesville, VA Full Time

The Comfort Inn Monticello is currently looking for applicants with previous Hotel Housekeeping Experience to join our team. Shifts begin daily at 9am and end when finished, and must have the stamina and ability to do up to 16 rooms in one shift (based on Business Volume) while keeping the Brand Standards for each room.

Incentives:

• $250 Retention Bonus after completion of 90 day probationary period without incident
• $50 per month perfect attendance record
• $100 referal bonus for any friends refered who complete their 90 day probationary period without incident.
• $200 Vaccination Bonus for fully vacinated employees who provide a valid Covid-19 Vaccine Card
• Other benefits and more.

PLACE OF WORK: Guest Rooms, Guest and Service Corridors, Housekeeping department

JOB OVERVIEW: Clean guest rooms as assigned, ensuring the hotel’s established standards of cleanliness. Position is responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

REPORTS TO: Housekeeping Supervisor, Assistant Housekeeping Supervisor, General Manager, Sales Manager

KEY RELATIONSHIPS: Internal: Housekeeping Supervisor, Assistant Housekeeping Supervisor, Linen/Laundry Staff, Engineering, and hotel Managers.

External: Hotel guests/visitors

STANDARD SPECIFICATIONS: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

ESSENTIAL JOB FUNCTIONS:

1. Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

2. Clean guest rooms by category priority.

3. Transport cart with cleaning supplies, amenities, and linens to assigned guest room and position securely.

4. Service assigned guest rooms.

5. Empty trash containers and ashtrays.

6. Remove all dirty terry and replace with clean par to designated layout.

7. Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub,shower curtain and floor.

8. Replace facial, toilet tissue and bathroom amenities in correct amount and location.

9. Remove dirty bed linen and make up bed with clean linen.

10. Replace laundry bags and slips.

11.Clean closets and door tracks on checkout rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and luggage rack.

12. Dust and polish all furniture.

13. Realign furniture to floor plan.

14. Open all drawers/doors in checkout rooms and remove items left by guests. Dust inside.

15. Check under bed(s), chairs and sofa for debris and remove if present.

16. Inspect condition of all furniture for tears rips or stains; report any damages to the supervisor.

17. Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.

18. Dust pictures, frames and mirrors.

19. Remove dust and debris on television, clock radio, remote control and cable box.

20. Set correct time on clock; correct TV channel; correct movie rental insert.

21. Clean all lamps and light switches; check for proper working order.

22. Remove dust, spots and smears from windows, ledges and frames.

23. Remove dust, grease and smears from telephones and reposition properly.

24. Empty liquid from ice bucket and wipe all surfaces dry.

25. Remove dust on drapes weekly and realign to correct position daily.

26. Inspect condition of amenities in desk, drawers and guest service directory; replace designated amounts at proper locations within the room.

27. Remove trash, debris and cobwebs from balcony/patio (if applicable)

28. Remove, dust, dirt, marks, and fingerprints from entrance door(s).

29. Ensure presence of fire safety, rate cards and DND sign and any other required paperwork. Inspect condition and replace as needed.

30. Remove dust, dirt and smudges from A/C unit, vents, grids and thermostat. Turn thermostats off in vacant or checkout rooms only.

31. Clean coffee pot, machine and burner. Replace amenities for coffee as needed.

32. Make sure iron/iron boards are placed in closet. Inspect iron/iron board for damages.

33. Remove dust, stains and marks from all baseboards, ledges, corners.

34. Vacuum carpet in guest room, including around the beds and around the parameter of the rooms and any furniture under cushions and any other area which requires attention.

35. Spray room with deodorizer.

36. Update status of rooms cleaned on assignment sheet.

37. Return and restock cart at end of shift.

38. Empty vacuum bag and wipe vacuum clean weekly.

39. Handle guest complaints by following the six step procedures and ensuring guest satisfaction.

40. Report any damages or maintenance problems to the supervisor.

41. Turn over any lost and found items from guest rooms to the supervisor.

42. Ensure security of any assigned guest room keys.

43. Make up cribs and rollaway beds.

44. Stock cleaning supply caddies.

45. Assist in laundry when required.

46. Maintain security for guests and property by keeping room doors locked at all times; reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in; observing all other security and safety regulations.

47. Performs other tasks as assigned by the Housekeeping Supervisor, or other management (i.e. vacuuming corridors, cleaning public or employee rest rooms, washing windows, working in laundry, checking rooms or training of other employees, etc.)

48. Returns keys and board to the Housekeeping Supervisor and checks schedule for the next day.

49. Report any occupancy discrepancies to supervisor

50. Maintain storage areas and stock carts

51. Provide information to guest about local attractions/services

52. Listening and responding to guests’ requests or complaints.

Note:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an at will employment relationship.

The Comfort Inn Monticello is an equal opportunity employer.