Durham College Hiring For Job Developer at Oshawa, ON Full Time

The incumbent is responsible for performing job development, job matching/placement and job retention services through Employment Ontario (EO) Employment Service program. This position primarily involves job development for the Oshawa Employment Service delivery site. The position further involves a particular focus on EO participants/clients who lack marketability or credibility in the local labour market. The incumbent works as part of the Community Employment Services team, which operates in a continuous quality improvement environment delivering the Employment Service and Canada Ontario Job Grant. The position requires extensive travel to various employers within Durham Region & may involve hours outside of standard business operation. To deliver effective, high-quality services, service providers must demonstrate evidence of service quality, within their organization as well as in the Employment Service they provide, and the outcomes their clients received.

DUTIES:

The incumbent will work within the program’s service delivery model to capture activity including, but not limited to: demographics, performance indicators, and market perceptions, marketing results, client outcomes, employer activity and internal / external referral effectiveness. The incumbent is expected to support all components of service delivery by working in collaboration with Resources & Information and Case Managers & ultimately the Director, who has program accountability for full-service operations.

Performs job development, job matching and placement services by:

• providing outreach, cold calls / recruitment to employers to identify opportunities that are available in the competitive job market
• extensive collaboration with Resources & Information/Case Managers regarding requirements for potential participants
• providing support to employers by identifying skills required and capabilities needed
• delivering sensitivity / diversity training, workplace accommodation training for persons with disabilities, orientation to workplace health and safety, workplace communication training
• develops & maintains up to date employer files/records
• matching employers’ skill needs and participants’ capabilities and interests either through RI or assisted services
• assessing the appropriateness of the workplace and the capacity of the employer to provide a positive experience and work-related training
• placing participants into employment with and without financial incentives, volunteer, job trial, mentoring and on-the-job opportunities
• developing on-the-job training plans and agreements, including negotiating & establishing financial incentives
• processing timely payments of financial incentives
• monitoring placements and/or on the-the-job training agreements with participants/ employers to support success & communicating this information to Case Managers
• maintain statistical records to demonstrate outcomes
• linking individuals with mentors and coaches to provide support during and after job placement
• providing employability support one-on-one or in a group format to clients who require support in job search techniques, resume preparation and/or interviewing and labour market information
• determining clients need and eligibility for further vocational services, makes and documents referrals within the community or other employment services
• Develops, in collaboration with the client, a career action plan that clarifies vocational goals, identifies barriers to employment and describes short and long term steps for client to overcome barriers and achieve goals.
• Extensive travelling & cold call introduction of services as required.

Performing job retention services by:

• Monitoring and follow up with all participants to provide support as required to ensure effective customer service outcomes.
• Identifying individuals who may require additional coaching / mentoring to maintain employment, identification of need may be determined by workplace performance, repeated job loss, absences from the workplace or being new to the Canadian workplace.

Services include but are not limited to:

• Development of a resource pool of mentors/coaches.
• Identification of the need for additional supports (with individual and/or employer).
• Development of a support plan with the individual and the mentor/coach and employer.
• Linking participants with mentors and coaches to provide support during and after job placement.
• Monitoring of the mentor/coach relationship and its impact on workplace success, facilitating adjustments as required.

Monitors and assesses employer suitability by:

• Ensuring all applications and supporting documentation is provided including adherence to Employment Standards Act, Ontario Human Rights Code, Workplace Safety and coverage, third party liability insurance, etc.
• Conducting on-site inspections and recording results of inspections for all new employers registering
• Reviewing Health & Safety checklist with employers & ensuring proper training has occurred
• Conducting customer service exit surveys with participants and employers

QUALIFICATIONS:

Required Skills

Hourly rate: $36.97

Required Experience

POSITION INFORMATION:

Part-time support opportunity (regular part-time)

Hours: 24 hours per week with one evening shift until 6:00pm

Reporting To: Director, Career and Student Development

Durham College policy requires employees be available for on campus work. In addition, there is currently a requirement to be fully vaccinated against COVID-19 in order to attend our campuses. College policies are listed here.

Please apply below by submitting your cover letter and resume to the online portal. Applications will be accepted until January 4, 2022. Competition number SP21-31.