EMIS Hiring for Scheduling Coordinator 12mFTC – Home Based at Remote Full Time

Join us as a Scheduling Coordinator!

Your new role

The role of Scheduling Coordinator is to process and diarise a range of requests for field engineering and training visits nationwide within agreed SLA’s. You’ll be responsible for understanding and validating new bookings, planning engineering and trainers diaries in line with booking requirements and ensuring engineers have the necessary parts available to successfully complete the work within agreed SLA’s.

You’ll have fantastic communication skills, excellent attention to detail and the ability to multitask. Strong relationship building skills are also crucial, as you’ll be liaising directly with customers as well as internally with key stakeholders within EMIS Group.

This is a 12 month fixed term contract, home based.

The team you’ll join

You’ll report directly to Jody Hodgson who is one of two Team Leaders within the Scheduling team. The scheduling team support approximately 75 Field Engineers and Trainers nationwide.

What you’ll bring

These are the skills and experience you’ll need to set yourself up for success for this role; however we’d still love to talk to you even if you don’t tick all of them;

Excellent communication skills, both written and verbal

Strong Microsoft Office skills

Confidence working in a fast paced and deadline driven environment

Exceptional organisational and time management skills

Previous scheduling/planning experience would be advantageous

What we’ll give you

Not only will you get the opportunity to work with and learn from a great group of people, you will also have the chance to progress within the business. You’ll build close working relationships with customers and know that what you are doing is genuinely assisting healthcare professionals provide better, faster and cheaper patient care.

Alongside this, you’ll be issued with a fantastic benefits package which includes lifestyle benefits like gym discounts, 25 days holiday, a contributory pension, lifestyle savings and a healthcare cash plan, so whenever the time comes and you need some help with your health, we’ll make sure you’re not out of pocket and life assurance to give you some peace of mind.