Freak Athlete Essentials Hiring for Customer Specialist at Remote Full Time

About us

At Freak Athlete Essentials, we create fitness equipment to help people get out of pain and move with freedom. Whether you are recovering from knee injuries or are preparing for the Olympics, our equipment can help.

Here are a few things you can expect when working at Freak Athlete:

• On-the-job training
• Growth opportunities
• Business mentorship

Our team consists of personal trainers, physical therapists, and doctors. Across all aspects of Freak Athlete, a passion for fitness and helping others is key.

We are seeking a highly motivated and customer-focused individual to join our team at Freak Athlete. In this role, you will be responsible for answering emails and messages from customers regarding their orders and exercise equipment. The ideal candidate will have knowledge of “Knees Over Toes” training or be willing to learn in order to provide the best support possible to our customers.

Key Responsibilities:

• Respond to customer inquiries via email and message in a timely and professional manner
• Assist customers with order placement, tracking, and any issues that may arise
• Provide information on our products and training equipment
• Resolve customer complaints and concerns in a timely and effective manner
• Continuously update knowledge of resistance training and equipment
• Provide feedback to the company on customer needs and concerns

Qualifications:

• Strong written and verbal communication skills
• Knowledge of Knees Over Toes training or willingness to learn
• Ability to multitask and prioritize effectively
• Strong problem-solving and critical-thinking skills
• Customer-focused mindset
• Ability to work independently in a remote work environment

If you are passionate about customer service and have a desire to learn and grow in the fitness industry, we encourage you to apply. This is an exciting opportunity to be part of a dynamic team at Freak Athlete.

Job Type: Part-time

Pay: $17.00 – $19.00 per hour

Benefits:

• Flexible schedule
• On-the-job training
• Work from home

Experience level:

• No experience needed

Shift:

• 4 hour shift
• Morning shift

Work setting:

• Remote

Work Location: Remote