General Motors Looking for Segment Manager, Certified Pre-Owned – Chevrolet, Buick & GMC at Oshawa, ON Full Time

This posting will close on February 14, 2022 @ 11:59 PM.

Reporting to the National Manager, Certified Pre-Owned – Chevrolet, Buick & GMC, this position is responsible for supporting the Certified Pre-Owned (CPO) program and remarketing operations for General Motors of Canada.

Based in Oshawa, this role will support General Motors in bringing thought leadership to this critical area of the business, while continually growing the business and building on GM’s remarketing and CPO leadership positions. This role works very closely with a cross-functional team.

As the business grows, so does the importance of building residual values and properly remarket vehicles in the marketplace. We are looking for an innovative thinker and dynamic collaborator with a passion for driving results in a lean and agile work environment.

Develop Relationships and work closely with:
GM Canada Rental and Fleet team

Brand and Distribution teams

Auction house management and representatives

GMF remarketing management and remarketing analysts

Rental companies

GM US Used team and remarketing colleagues

MIC organization

GLS and CVO teams

Certified Pre-Owned Brand Building

Play key role in liaising with CPO dealers and working with the CPO Remarketing Advisory Board to continually improve the CPO program and build its recognition Canada-wide.

Support the development of Strategy and Business Plans for a Best-In-Class CPO and Used Organization.

Implement Initiatives to support Residual Value Improvement.

Identify enhancements to the CPO program to maintain competitiveness and performance,

Support the development and management of CPO marketing and advertising plans including;

Dealer standards and vehicle standards

Dealer Co-op plans and administration

Incentive plans and structure

Work directly with marketing suppliers (e.g. Wheels, CarMedia2.0) and partners (e.g. OnStar) on various initiatives.

Manage go to market plans including sub-vented finance and targeted offers.

Monitor CPO Plans include objectives and performance by Region.

Support the field and dealers.

Lead CPO business plan financials.

Provide monthly updates on sales overall CPO performance to Leadership, Regions, Filed and MIC.

Lead the Remarketing and Auction process including Used Vehicle Centre of Expertise

Develop thorough knowledge of the auction and used vehicle markets.

Manage the supplier relationship and processes with GM Financial and auction suppliers.

Ensure auction house administrators adhere to GM Canada guidelines for disposal of vehicles.

Manage the rental return procedure/process as outlined in the rental repurchase agreement.

Execute pricing and auction strategies to maximize auction proceeds for rental and co-cars

Utilize available remarketing tools (inventory reports, dashboards, market indicators, current proceeds and auction insight) to develop auction pricing that will maximize auction proceeds and optimizing residual values.

Implement market driven strategies to ensure pricing is maximized at each auction location. Price according to local market conditions.

Leverage supply and market dynamics to gauge need for live open or closed sales while gauging the impact on inventory and auction proceeds.

Provide recommendations to Retail and Fleet teams to maximize residual values.

Establish price and price strategy with Finance as well as work with Financial team to effectively manage cash flow and profitability.

Develop strategic objectives by generating and reviewing all auction data and advise leadership of trends/opportunities.

Maintain forecast of auction unit volume and sales timing

Additional Job Description

Required Skills and Experience:
University Degree

3-5 years of automotive marketing and sales experience

Proven track record, knowledge, and experience working directly with dealerships and advertising agencies

Ability to partners at all levels of the organization and with vendors/suppliers

Excellent communication and presentation skills

Proven customer-focused approach

Proficiency in MS Excel including creating charts and reports

Flexibility to travel

Successful candidates will be required to attest to, and be prepared to provide proof of, their vaccination status and that any job offer will be conditional on the candidate being fully vaccinated.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statement

Accommodation is available for applicants with disabilities. Should you be contacted by General Motors of Canada, please advise if you require accommodation. General Motors of Canada values diversity and is an equal opportunity employer.