Description:Facility: BOULDER HQ – EMCompensation Base: $95,000 – $120,000 annuallyCompensation Bonus (if applicable):Equal Opportunity Employer.BI is one of the leading technology companies in Colorado and the largestprovider of innovative electronic monitoring solutions in the United States.We excel at providing technological solutions to over 1,000 agenciesnationwide and allowing those agencies to fulfill their missions withoutworrying about the technical complexities.**Remote work options are available**SummaryAnalyzes, administers, and implements operational efficiencies across thecorporate portfolio of applications. Manages technical projects and workoutput of project teams. Works across business functions to optimize theutilization of applications and data for business reporting. Maintainspolicies and procedures for ensuring the security and integrity of the companyapplications and data.Primary Duties and ResponsibilitiesAnalyzes and tunes application and database functions.Assists with design, analysis and implementation of new application anddatabase functions for optimal performance across the application portfolio.Resolves application and database performance capacity issues.Responds to requests for application, data and reporting enhancements tosupport the needs of the organization.Utilizes correct “high availability” technologies to maintain the greatestpossible uptime including data integration and business intelligencestrategiesCreates, maintains and troubleshoots issues with business applications andreporting solutions including ERP/CRM/MFR/HCM and/or customer facingapplications.Leads project work utilizing Agile principles.Manages, maintains and follows established policies and procedures forincident/change management including SOX compliance.Identifies and evaluates industry trends as an applications expert to serve asa source of information and advice for upper management.Designs, creates and maintains application integration activities.Performs other duties as assignedBachelor’s Degree in Computer Science, Computer Information Systems orrelated field or equivalent experience.At least five years supporting multiple applications across business functionswith an emphasis on revenue facing applications utilizing a SaaS model.US. Citizenship required.Must live in the US 3 of the last 5 years (military and study abroadincluded).Ability to pass a federal background check and obtain a suitabilitydetermination.In-depth working knowledge of application data, writing complex queriesand/or data integrations, ETL, data lakes, data analytics, businessintelligence toolsets.In-depth knowledge of reporting and analytics systems.Broad knowledge of business processes and operational efficiencies gained thruthe utilization of modern technology applications, preferably with cloudSaaS experience.Working knowledge of all versions of MS Word, Excel, PowerPoint, andPowerBI or equivalent business applications.Excellent communication skills and the ability to work professionally withdiverse internal and exte rnal contacts at all levels.Ability to diagnose and resolve application, business intelligence anddatabase issues.Application/Database Administrator or BI certifications preferred.Knowledge of and ability to implement change management practices.Strong analytical skills.Basic knowledge of project management techniques.Knowledge of principles and processes for providing customer and personalservices. This includes customer needs assessment, meeting quality standardsfor services, and evaluation of customer satisfaction.Ability to maintain confidentiality with regard to information stored inoperational databases.Ability to work with computers and the necessary software typically used bythe department.Working Conditions: Encountered on a regular basis as part of the work thisjob performs.Requires some work in an environmentally controlled room with cold temperatureand loud noise.Ability to use hands to finger, handle or feel, abi
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