Helix Leisure Hiring for Internal Sales Associate at Remote Full Time

Fuelling the business of fun.

Not just a game-changer, it’s a life-changer. Designed to deliver a superior guest experience, the software solutions platform is a complete integrated solution made to enable business owners to achieve greater operational efficiency while reducing costs and increasing profitability.

With Embed’s platform, a business (single or multi-location) has real-time visibility and control across the entire operation: a full range of games management, real-time prize inventory, from guest party planning and bookings via mobile to integrated point-of-sales, including bundles and upsell packages, self-recycling game card kiosks and so much more. And it is all interconnected.

We have offices across the globe: USA, EMEA, and Asia. With more than 1,000 customers and over 3,000 installations in 56 countries, we are equipped and ready to empower Family Entertainment businesses with direct sales, services, and support anytime, anywhere.

We are in the business of fun and no one takes fun more seriously than us, which is why we put our people at the heart of everything we do, and how we do it. Get inspired because no one’s having more fun than us.

Position Summary

This position plays an important role in the accelerated growth of our SaaS modules with our existing client base. With support from the Global Head of Sales and NASA GM, an energetic and outgoing personality combined with strong organizational skills will see you bring extra value to our existing customers through new products and additional recurring revenue to Embed. You will be responsible for contacting existing customers, developing rapport and demonstrating the value our SaaS solutions can provide. You will also be responsible for assisting the external sales team and account managers in opportunities to close SaaS agreements.

Key Responsibilities

• Contacting / cold calling our existing customer base and generating opportunities from scratch.
• Conducting sales presentations/product demonstrations to show features, functionality, and value.
• Build sound knowledge and ability to provide technical demonstrations and/or training to prospective customers as needed.
• Work with cross-functional teams to ensure smooth deployment and implementation for the best possible customer satisfaction.
• Establish productive and professional relationships with key personnel within existing customer accounts.
• Managing client relationships through all stages of the sales cycle including post-sale
• Use CRM (Salesforce.com) to record customer communications, activities, and opportunities.
• Expedite the resolution of customer problems and complaints and escalate issues as needed.
• Ensure inbound customer communication is channeled into our business appropriately and is then handled in a timely manner.
• Assist in marketing activities such as regional campaigns or specific product awareness drives.
• Maintain a strong understanding of our clients and the industry to see how needs and trends are changing and feedback to key internal stakeholders.
• Support external sales team or account management to secure client business.

Required Skills and Experience:

• Ability to call a client and reach decision-makers, lead qualification, and closing skills a must.
• Experience as an account manager with a history of building client relationships.
• Experience selling SaaS or subscription-based software would be highly regarded.
• Proficient in MS office with particular focus on Excel and PowerPoint.
• Client-focused attitude with strong verbal and written communication skills.
• Ability to take a range of tasks and prioritize based on time, customer needs, and business needs.
• Strong organizational and time management skills

Job Type: Full-time

Pay: $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental Pay:

• Bonus pay
• Commission pay

Work Location: Remote