If you are passionate about service and have a smile to match, we are seeking Guest Services Agents. The shifts are 7:00 AM to 3:30 PM, 3:00 PM to 11:30 PM, and 11:00 PM to 7:30 AM for our 153 room hotel.
We are looking for an enthusiastic applicant who understands the meaning of great guest service, team work and attention to detail. A team player who enjoys the hospitality industry and wants to further their career.
This role covers various shift times during the week, weekends and public holidays. You will need to be flexible to work all rostered days and preferably come with a minimum of 1 years customer service or hospitality experience.
This role will also require porter duties from time to time and assisting in other areas of the hotel as needed.
This is a Part Time (Minimum 20 hours per week) permanent role based at Sudima Auckland Airport and the hourly rate is $25.00 per hour.
The primary objective of this role is to check guests in and out in a timely manner and amaze guests with outstanding customer service. On a daily basis, the successful candidate will:
Requirements
OR least one year of relevant experience may substitute for the formal qualifications listed above.
Benefits
He kura te tangata – We are all valued
As an employer of choice, we offer great employee benefits like life-cover, outstanding health and wellbeing programs, and discounts on hotels, restaurants, bars and spas across our network -not just for you but in some cases your friends and family too!
Who We Are – Ko Wai Mātou
Hind Management builds, operates and manages high performing award-winning hotel, restaurant, bar and spa businesses. As industry leaders in social and environmental responsibility, we run a sustainable business model that takes the well-being of our people and planet seriously.
At Hind Management we believe ‘We Are all Valued – He Kura te Tangata’, our success is a direct reflection of our people and our company culture. We live and breathe Manaakitanga, hospitality is at the heart of all that we do. Our brand portfolio is one of the most accessible in New Zealand, which comes from our belief in empathy, understanding and accommodating differences.
Hind Management has recently been awarded HRD’s Five Star Employer of Choice Award for 2022. Our people love coming to work every day and we think you will too! We’re looking for positive people, working with us means getting unlimited opportunities to develop yourself and your career, being part of a community and company culture that’s passionate about putting people first. And it means having the flexibility and opportunity to work how you work best, with lots of different people all working with one goal in mind.
Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our Support Office 09 399 2508 by pressing the option of the hotel where this vacancy is listed. A Talent and Culture representative will be able to assist Monday to Friday 9 am – 5 pm.
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