IAG New Zealand Looking for Digital Product Manager at Blockhouse Bay Full Time

READY FOR ANYTHING

At IAG, we live and work by our purpose to make your world a safer place. We are motivated by a unique culture that celebrates honesty, creativity, empathy, equality and collaboration. We call it the IAG way, and it means we all share a ‘ready for anything’ mindset that sets the tone for positive actions and positive outcomes. We put heart into everything we do which guides us to create amazing things for our customers, our people and our communities.

We’re brimming with ideas, ambition and a readiness to apply bold thinking and risk awareness to make a difference where it matters most.

As the largest general insurance group in Australia and New Zealand, we own some of the region’s most trusted brands, including AMI, State, NZI, Lantern, Swann and NAC. We are ready for anything.

The Role

Are you looking to be a central figure in helping IAG deliver on it’s core customer promise? We are on an ambitious journey to revolutionise the way we help customers during their insurance claims journey – leaning on the latest digital technology we’re looking for a product manager to help bring our ambitions to life. This role will work with stakeholders across the business to help articulate our ideal claims journey, identify the customer problems that are keeping us from achieving it and ideating and validating solutions to solve those problems. If you are a product manager with a strong connection to customer and business value whose strengths lie in discovery and solution validation, this might be the perfect role for you. Come and join our team.

Key Responsibilities:

• Enable teams to activate end to end digital experiences for customers, colleagues and partners, that are more secure, robust and scalable than ever before, and deliver them with lightning speed
• Bring thought leadership in your field of expertise to support the planning and execution of Technology’s strategic priorities, contemporary operating model and business plan
• Contribute to both Technology and IAG performance with insights, collaborative input and expertise that promotes value creation, innovation, managed risk, and improved performance
• Own the Discovery component of the Product roadmap across multiple product teams and backlog, ensuring alignment with the relevant Product and Journey Roadmaps
• Validate and prioritise identified problems and provide input in conceptualising solutions by leading a cross functional discovery team

Skills & Experience:

• Problem definition and validation

Ability to identify and frame customer/business problems worth solving and articulating to the business stakeholders


• Solution ideation and Validation

Ability to lead the development of solution candidates that are desirable for users, feasible to implement, and that create business value

Strong communication skills to gain support/funding for preferred solution candidates


• Product lifecycle management

Sound knowledge of managing full product lifecycle, including

• building initiative proposals/business cases
• prioritising new features/products
• tracking and managing the performance of features/products over time
• retiring underperforming features/products

Ideally have:

• 3-5 years’ experience as a product manager/owner
• Experience in insurance, claims and/or supply chain a plus

Ready for anything? Let’s talk.

Start your career journey with us
Applications close on 25th June 2022.

If you have any questions, please contact Talent Acquisition.

IAG rewards and recognises its people with generous benefits, career development opportunities and real work-life balance. Employees also enjoy up to 50% insurance discounts, flexible work and leave options, various corporate partner discounts and a people-focused culture that celebrates achievements big and small.

Creating a workforce that actively embraces diversity, inclusion and a sense of belonging is key to our success. We encourage applications from all backgrounds and communities.

IAG Culture story

The IAG way