International Justice Mission Looking for Coordinator, Data Stewardship – North America Region at Headquarters, BC Full Time

International Justice Mission (IJM) is the global leader in protecting vulnerable people from violence around the world. Our global team of over 1,200 professionals are at work in 33 offices. Together, we are catalyzing a global revolution that will rescue millions, protect half a billion, and make justice unstoppable.

Motivated by God’s call to seek justice for the oppressed, we believe that the way we work is as important as the results we achieve. We are a global community that cares for one another. We value joy and celebration, and we strive to provide professional excellence to all those we serve.

The Need

After almost 25 years of continued growth and operational success in pioneering the work of protecting those who are experiencing poverty from violence, IJM has become a $100+ million organization. As IJM continues this trajectory of growth and scaling of its impact, with the Vision to protect 500 million people by the year 2030, IJM is seeking an energetic, detail-oriented individual to facilitate daily database administration tasks, data stewardship projects, and data entry. The successful candidate will be a solutions-oriented problem-solver with experience using tools to manipulate and clean data in a fast-paced, professional environment. Ultimately, your success in this role will lead to more children, women and men being freed from violence and protected in their communities.

This position is based at IJM Headquarters in the Washington, DC area or may be remote (in the US) and reports to the Sr. Manager, Data Quality & Compliance.. Recruitment contact: Katie Dillon.

Responsibilities:
The Data Stewardship Coordinator will facilitate the day-to-day management of mass data entry and data inflows into the Salesforce CRM, reviewing and de-duplicating constituent data in our Salesforce CRM, and performing data integrity projects as assigned to increase data quality for all revenue streams and constituencies.

This position is responsible for implementing the high standards of quality, consistency, and accuracy of all constituent data in Salesforce, adding new constituents to the database, and helping to document policies and procedures to increase data stewardship throughout IJM”s North America region.

Essential Functions:
Coordinates and conducts mass data imports and exports

Performs routine data cleanup tasks

Proactively identifies data quality issues utilizing data management tools

Monitor data quality reports and create discrete projects and solutions to mitigate problems and risks.

Develop the IJM NA Data Dictionary

Requirements:
Minimum of 1 year of professional experience;

Proven ability to provide professional customer service to a variety of constituents;

Bachelor’s degree;

Working knowledge of Microsoft Office, particularly Excel;

Exceptional ability in written and oral communications; and

Demonstrated ability to manage and maintain accurate data; prior experience using Salesforce preferred.

Critical Qualities:
Mature orthodox Christian faith as defined by the Apostles’ Creed;

Winsome;

Driven;

Tenacious problem solver;

Compelling conversationalist and intelligent listener;

Exceptionally high level of honesty and integrity;

High standard of personal discipline;

Sustained positive attitude; and

Comfortable relating to an audience of diverse people and personalities.

What does IJM have to offer?

We offer a generous compensation plan;

We offer the chance to work in an engaged and positive work culture where employees are valued;

We offer coaching, professional and personal development, and staff care;

We offer the opportunity to make a difference in the world; and

We are more than a workplace. We strive to be a community of spiritual formation, helping our staff work out God’s call to justice in their lives.

Upload Resume, Cover Letter & Statement of Faith* in one document.

• What is a statement of faith?

A statement of faith should describe your Christian faith and how you see it as relevant to your involvement with IJM. The statement can either be incorporated into the cover letter or submitted as a separate document and should include, at a minimum, a description of your spiritual disciplines (prayer, study, etc.) and your current fellowship or place of worship.