The regulatory requirements in regards to Outsourced Operations are constantly evolving. As the JPMSE Operations Oversight Manager WKO (Wholesale Know Your Customer Operations), your duty will be to provide local leadership and support the department with its continuously increasing regulatory and overall project agenda so to ensure adherence with our regulatory delivery schedule, support the deliveries of our core Production & Oversight teams and deliver on assessing existing initiatives as well as supporting the strategic agenda of WKO from a JPMSE and from an LoB perspective for 2024 and beyond. You will work closely with the EMEA and JPMSE Heads, with local Dublin senior mgmt as well as with Operations Leads across the jurisdictions/locations of our LE.
Job Responsibilities:
Local outsourcing representative for WKO, CLS and Sanctions Escalations ensuring ongoing oversight and ensuring relevant documents are in order, e.g. FSLAs, EBA checklist, Exit Plans, Compass engagements
Perform due diligence and testing of 1LOD outsourced financial crime activities, i.e., WKO, CLS and Sanctions Escalations
Attend local and regional outsourcing oversight meetings
Support KYC activities which require a local representative, e.g. beneficial ownership discrepancy reporting
1LOD financial crime participant at local committees / forums with a fin crime nexus, e.g. AML Forum, Payments AML Forum, LORCC
Hold regular meetings with WKO to stay apprised of projects / issues impacting the Irish LEs.
Keep Ireland GFCC and local senior management informed of projects, issues and action plans impacting the Irish LEs
Review and challenge of WKO and CLS reporting to the Ireland AML Forum and Ireland Payments AML Forum
Support local members of senior management with AML responsibility
Required Qualifications, Capabilities & Skills:
Sound knowledge of financial crime requirements – national requirements and industry practice
Sound knowledge of outsourcing requirements in Ireland preferable
Experience in Transfer Agency, Payments and / or Merchant Services
Good communication skills – both verbal and written
Experience dealing with senior management
Ability to establish strong relationships within a large organization
Preferred Qualifications, Capabilities & Skills:
Strong analytical and numeracy skills to review oversight results, assess impact, identify trends to help maintain an efficient and effective oversight model
Experience of working within a globally distributed mode
Ability to challenge the outsourced functions across the globe to ensure robust operating model
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.
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