Kiwibank Hiring for Banking Assistant, Full Time, Custom Street Job at Auckland Full Time

• Great full-time opportunity at Kiwibank
• Contribute positively to the team culture in-branch
• Are you passionate about customer service?
• Twelve month fixed term

We have a fantastic opportunity to join the team in our Custom Street Kiwibank Branch, Auckland City.

As a Banking Assistant in a Kiwibank Branch you will be working as part of our tight-knit and supportive team to help deliver to our ambition to make every New Zealander more financially successful. What this means in practice is that you will be using your individual personality and interpersonal style to make a connection with your customer, then work to understand their broader financial needs and goals and provide the appropriate solution where you can.

You will be following your passion of developing and building strong relationships with our customers by providing solutions tailored to achieve their financial goals – delighting them every step of the way! It’s a great rewarding job.

We would love to hear from you if you:

• Can demonstrate a focus on great customer outcomes and customer-facing service experience
• Have a natural attention to detail
• Have proven numerical and technical skills
• Think outside current processes to ensure the appropriate solution is identified to a customer’s issue
• Establish, maintain and service across Kiwibank’s range of products and services

In return, you will have a fantastic opportunity to develop your career in banking within a fun and supportive team.

Monday to Friday (08.30 – 17.00) total 40 hours per week.

Sound like something you want to be a part of? Apply Now!

Your employment would start with us during a period of community transmission of Covid-19 throughout New Zealand. As a business operating in that environment, we have responsibilities under the Health and Safety Act 2015 to minimise the risk that our workers might catch or transmit Covid-19 while at work.

Being fully vaccinated against Covid-19 is therefore a condition of all roles with Kiwibank for any new employee who is able to be vaccinated. Your employment would be conditional on you being fully vaccinated against Covid-19 and providing us with evidence of this.

We will be reviewing resumes throughout the advertising period and reserve the right to withdraw the ad at any time.

At Kiwibank we’re all about making Kiwi better off.

As the largest homegrown (and owned) bank in Aotearoa, we strive to create an inclusive culture where everyone – our kiritaki (customers), hapori (communities) and tāngata (people) have the opportunity to thrive.

Our culture underpins how we are stronger together, allowing everyone to have a voice, rise to the challenge and make a difference for our customers. This shapes and influences the way we make decisions, how we interact with each other, and ultimately, our drive to get things done.

Ngā hua ki ō mātau tāngata – For our people

When you join us at Kiwibank, you’ll be given the support you need to succeed. Our work environment is safe, accessible, and representative of our customers and communities. We’re proud to have the rainbow tick, we are a certified B corporation and we were the first bank in NZ to get the gender tick.

Our great range of benefits include health and life cover, discounted banking, insurance products and an incredible package for new parents. We’re also an accredited Living Wage employer.

Ngā hua ki a Aotearoa – For New Zealand

We have a unique opportunity to make a meaningful contribution to a more sustainable Aotearoa. This commitment to growing and transforming our business for the better underpins everything we do.

Māu – For you

We welcome applications from people of all ages, nationalities, cultures, and abilities. We’ll do everything we can to ensure your employment journey with us is as easy as possible.