Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Directs workflow, orients and trains associates.
ACCOUNTABILITIES
Executes workload and distributes tasks to support the customer experience
Serves as leader on duty to ensure a positive and compelling customer experience
Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager
Delivers the highest level of customer service supporting Kohl’s “Yes We Can” culture through effective problem solving
Trains associates on selling floor operations and best practices
Executes department and fitting room recovery and replenishment
Identifies merchandising opportunities to increase sales while improving operations
Ensures team merchandises fixtures and maintains non-promotional signs
QUALIFICATIONS
REQUIRED
Effective verbal and written communication skills
Basic math and reading skills, legible handwriting and attention to detail
Basic computer skills
Ability to work as part of a team and interact effectively with others
Ability to lift 50 pounds on an occasional to frequent basis
PREFERRED
Prior experience in sales, customer service or other work with the public
Prior experience working with a team
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