MarketSource – Commercial Hiring for Automotive Recall Specialist at Newburgh, NY Full Time

Ford Recall Specialist

MarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth.

The Market Area Recall Specialist (MARS) will be responsible for effectively managing a territory to ensure that critical Takata airbag recalls are completed or cases closed on Ford/Mercury/Lincoln vehicles in their assigned geography. This is a non- exempt position.

Essential Functions:

• Conduct field canvassing, “door knocks” at identified addresses with Dealerships and independently to facilitate repairs, or close cases with required documentation.
• Utilize MarketSource Salesforce.com dashboard to review air bag case closures.
• Complete, upload and record all information to specific requirements in Salesforce.com.
• Conduct community outreach and canvassing events to increase awareness of the recall and affected vehicles.
• Subject matter expert on Takata Airbag Recall information.
• Utilize mapping and route optimization tools to effectively maximize productivity – Replace Inflators in Identified vehicles.

Minimum Education and/or Experience:

• HS Diploma necessary and some technical education preferred, Automotive technical background a plus

Requisite Abilities and/or Skills:

• Demonstrated relationship building and influencing skills.
• Excellent presentation, communication and skills.
• Ability to work in the field independently without supervision.
• Ability to analyze and utilize key information to create territory action plans to achieve business objectives.
• Ability to make independent decisions in the field positively impacting business objectives.
• Excellent written and verbal communication skills.
• Ability and willingness to conduct presentations to both small and large groups of people, to a diverse audience including, Dealership personnel, customers, and community leaders.
• Strong interpersonal skills.
• Ability to work a non-traditional schedule, weekends and evenings.
• Bilingual desired.

Additional Job Requirements:

• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.
• Performs additional job duties as assigned.
• Personal Vehicle (miles will be reimbused)
• Ability to lift up to 20 pounds independently.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

License/Certification:

• Driver’s License (Required)

Work Location: On the road