Patient Care Coordinator
Location: Pittsburgh, PA; This position is currently fully remote with occasional on-site work requirements
Classification: Non-Exempt
Job Type: Full-Time
Purpose
The Patient Care Coordinators will interact with patients over the phone to coordinate prescription refill(s), update billing information, and address patient concerns. In addition to these duties, Patient Care Coordinators will also redirect calls to pharmacists as needed, communicate with healthcare providers in a confidential manner, while adhering to applicable healthcare regulations. This position will report to the RxARECARE Supervisor.
Responsibilities
Required Qualifications
Preferred Qualifications
Work Environment
PANTHERx Rare Pharmacy offers flexibility only to eligible employees to work hybrid or remotely without compromising work performance, productivity, or team collaboration. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently is required to sit, stand, and walk; use hands and fingers, handle or feel; reach with hands and arms and see a computer screen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function of the job.
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