Peace Love Sloths Hiring for Executive Virtual Assistant at Reno, NV Full Time

My name is Dr. Faraaz Merchant and I am a child, adolescent, and adult psychiatrist working in Reno, Nevada. I run a solo psychiatric practice here in town called Peace Love Sloths (www.peacelovesloths.com) and am in need of a very nice, organized, detail-oriented, “cool,” individual to be a virtual assistant to my practice.

My personal philosophy for my practice is offering very high quality care to my patients that is personal. It’s the reason why I purposely keep my patient load small and screen every single new patient myself because I really enjoy working with good people and families. What has made the practice successful is being available to my patients as much as reasonably possible, responding to their questions as quickly as possible, and providing a very positive and understanding environment for their care as well as appointments.

Most of the work will be entirely virtual but there may be some in person work for individual projects or tasks. Responsibilities include but are not limited to answering phones, scheduling and rescheduling patients, responding to messages/email/calls from patients, calling back new referrals, coordinating and helping with the onboarding of new referrals, sending faxes and letters, calling pharmacies to resolve prescription issues, obtaining records from other providers, small updates to the website and patient portal, and generally the administrative functions required to help make a small private psychiatric medical practice run smoothly and efficiently.

The job is Monday to Friday 9 am to 5 pm but has significant daytime flexibility as the number of patients I have is not as high as other practices so the calls, emails, and text messages are very manageable. I have been handling them largely myself with the aid of a virtual assistant for about a year and a half but now find that I need more time to focus on patient care.

The pay is 30 dollars per hour with a 3 month probationary period to make sure we are a good fit before the initiation of the health insurance benefit. PTO of 30 days per year including sick, personal, and vacation days, all federal and Nevada state holidays observed.

The most important qualities that will make someone successful in this position is having a warm, kind, and easy-going approach, paying attention to details, anticipating the needs of the practice, great communication skills with me to keep me in the loop, and the ability to be flexible as patient issues and problems arise while maintaining your cool.

Hope to hear from you and thank you for reading my posting.

Job Type: Full-time

Pay: $30.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: Hybrid remote in Reno, NV 89509