Pyramid Hotel Group Hiring for Banquet Server at Charleston, South Carolina Full Time

Help create the famous Southern hospitality Charleston is known for! Ranked as a South’s #1 Best City of 2022 by Southern Living, Charleston is famous for its picturesque streets and a vibrant hospitality experience!

At the Hyatt Place/Hyatt House Charleston/Historic District we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Hyatt Place/Hyatt House Charleston/Historic District can mean for you!

Job Description:

• Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces.

• Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.

• Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables.

• Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming.

• Responsibilities also include cleaning of back hall and organizing of storerooms.

• Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc.

• Assists as needed with event room setup according to meal period and table needs

• Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked

• Serves food and beverages to guests Removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen

• Cleans and sanitizes tables and/or counters & seats after guests are finished

• Explains how various menu items are prepared, cooking methods and ingredients

• Takes into consideration any special request and dietary issues made by the guest

• Provides general property information Offers warm and sincere welcome/farewell for all guests

• Interacts with staff in a professional manner, assisting other departments with necessary information

• Ensures final quality check on food and beverage items prior to serving guests

• Monitors assigned tables for customer satisfaction, quality and additional service

• Addresses any guest issue promptly and with high concern

• Provides assistance to other event and restaurant staff as needed

• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)

Opening ID: 2023-23004

External Company URL: https://careers-phg.icims.com

Street: 560 King St