R1 International (Americas) Hiring for Customer Fulfillment Coordinator at Remote Full Time

R1 Americas is the North American office of R1 International. We supply raw materials to North American manufacturers with a focus on natural rubber.

The Customer Fulfillment and Support Coordinator is an important customer-facing role that requires organization, attention to detail, and an attitude that understands that we cannot be successful unless our customers are successful.

• Receive and confirm customer requests for material pick-up or delivery;
• Coordinate with the warehouse team and complete all documentation to fulfill the customer orders on time;
• Respond to customer and delivery issues;
• Ensure that all job responsibilities conform to ISO 9000 standards (training will be provided).

This position is a work from home role, and all job responsibilities are performed online or over the phone.

• Comfort with phone calls and web-based communications technologies such as email, chat, and video conferencing is a must.
• Proficiency with excel spreadsheets and cloud-based files in a professional setting is required.

Job Type: Full-time

Pay: $36,000.00 – $42,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)
• Inventory control: 1 year (Preferred)

Work Location: Remote