Reach Counseling is seeking a receptionist / administrative assistant to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. You will be the first point of contact, either by phone or in person, for our company. We are looking for someone who has a pleasant personality and a true desire to help and assist others. You should be able to work with clients in emotional crisis with a calm demeanor. We are seeking candidates that have a friendly and professional phone manner, excellent communication skills, a strong work ethic and the ability to multi-task and remember details.
Responsibilities:
· Welcome and greet clients
· Collect co-pay and other payments at the time of service
· Answer phones, schedule appointments, check insurance benefits
· Ability to multitask and manage time
· Ability to make decisions and problem solve
· Manage client paperwork and abide HIPAA requirements
· Respond to emails, scan, fax, maintain files
· Provide administrative support to staff
Skills and Qualifications
· Organizational skills
· Computer programs
· Written and verbal communication
· Professional and pleasant phone etiquette
· Exceptional interpersonal skills
· Ability to multi-task with attention to detail
· Experience with billing a plus, but not required
· Must pass a background check
· Must be authorized to work in the US
· High school diploma
Job Types: Full-time, Part-time
Pay: $14.00 – $18.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: One location
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